Service Advisor

2 months ago


Dubai, United Arab Emirates Royal Swiss Auto Services Full time

Evaluate and receive customer vehicles according to Royal Swiss Auto’s guidelines and procedures.
- Determine customer needs and encode those requirements into CRM.
- Consult and conclude the final agreement of the repairs required and obtain the customer’s signature on the order form.
- Clarify the scope of repair to the customer. Produce damage and repair calculations, and cost estimates using the company CRM.
- Consult the Reception Manager or Senior Service Advisor for support and advice for the correct diagnosis.
- Effectively follow up and oversee progress for each job order in the CRM to meet the agreed deadlines and check parts ordering status on daily basis.
- Cross-check the original customer complaint in the pre-order form against the job card labor operation numbers to ensure agreed repairs are all concluded.
- Prepare the invoice, update the customer on the final payment, and prepare the vehicle for active vehicle handover.
- Inform time for delivery and collection; explain invoice details and advise on future repairs or maintenance needs.
- Contacts customer for days for service follow-up feedback
- Prepare reports to facilitate customer and management review. Highlight technical failures or those depicting performance indicators such as the number of vehicles received, downtime, and repairs carried out.

Service Advisor will be closely working with Customers, the reception manager, and the service team to ensure a high level of customer satisfaction and optimum utilization of workshop premises.

**Salary**: From AED4,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)


  • Service Advisor

    2 months ago


    Dubai, United Arab Emirates Dynatrade Auto Service UAE Full time

    Service AdvisorAdvising customerson service / repair needs of their vehicles, building customerconfidence in the services provided, ensure satisfaction of thecustomers, meeting laid down service objectives, and efficientexecution of designated administrativeactivitiesAge30 – 45yearsQualificationBachelor Degree /Diploma in Engg orequivalentExperience10+...

  • Service Advisor

    3 weeks ago


    Dubai, United Arab Emirates Dynatrade Auto Service UAE Full time

    Service AdvisorAdvising customerson service / repair needs of their vehicles, building customerconfidence in the services provided, ensure satisfaction of thecustomers, meeting laid down service objectives, and efficientexecution of designated administrativeactivitiesAge30 – 45yearsQualificationBachelor Degree /Diploma in Engg orequivalentExperience10+...

  • Service Advisor

    2 months ago


    Dubai, United Arab Emirates Dynatrade Auto Service UAE Full time

    Service AdvisorAdvising customers on service / repair needs of their vehicles, building customer confidence in the services provided, ensure satisfaction of the customers, meeting laid down service objectives, and efficient execution of designated administrative activitiesAge30 – 45 yearsQualificationBachelor Degree / Diploma in Engg or...

  • Service Advisor

    3 weeks ago


    Dubai, United Arab Emirates Dynatrade Auto Service UAE Full time

    Service AdvisorAdvising customers on service / repair needs of their vehicles, building customer confidence in the services provided, ensure satisfaction of the customers, meeting laid down service objectives, and efficient execution of designated administrative activitiesAge30 – 45 yearsQualificationBachelor Degree / Diploma in Engg or...


  • Dubai, United Arab Emirates SMART TOUCH AUTO SERVICE Full time

    We are looking for Automobile Sales/Service Advisor (MALE&FEMALE) who has Experience in the Automotive Industry with excellent communication skills and professional experience in dealing with customers. May experienced in handling luxury and supercars. Job Responsibilities: Good Knowledge, Automobiles BODY JOB AND CAR CARE. Determine customers need and...

  • Service Advisor

    1 month ago


    dubai, United Arab Emirates Munichmotorworks Full time

    Munich Motor Works is on the hunt for a Service Advisor to join our dynamic team!Role DescriptionThis is a full-time on-site role for a Service Advisor at Munich Motor Works in Dubai, United Arab Emirates. The Service Advisor will be responsible for ensuring customer satisfaction through customer-focused service and effective communication. They will also be...

  • Service Advisor

    3 weeks ago


    dubai, United Arab Emirates Munichmotorworks Full time

    Munich Motor Works is on the hunt for a Service Advisor to join our dynamic team!Role DescriptionThis is a full-time on-site role for a Service Advisor at Munich Motor Works in Dubai, United Arab Emirates. The Service Advisor will be responsible for ensuring customer satisfaction through customer-focused service and effective communication. They will also be...


  • Dubai, United Arab Emirates Astana - Specialized Service for Mercedes-Benz Full time

    **Job Summary**: We are seeking a highly motivated and customer-oriented Service Advisor with fluency in the **Russian** language to join our specialized mechanical garage, dedicated exclusively to Mercedes vehicles. As a Service Advisor, you will be the primary point of contact between our customers and our garage, ensuring a seamless service experience and...

  • Service Advisor

    5 days ago


    Dubai, United Arab Emirates 800 Inc Full time

    Full-Time Automotive Service Advisor Service Advisor to join our growing team ! You will play a key role in curating the service experience for our valued customers who service their vehicles at our dealership. Your love of cars & dealing with the public coupled with your commitment to delivering the highest level of customer service will ensure your...


  • Dubai, Dubai, United Arab Emirates SMART TOUCH AUTO SERVICE Full time

    Position Available as Automotive Service Advisor Specifically who can understand and deal in below descriptions. PDR Service Advisory Smart Paint Service Advisory PPF Service Advisory Ceramic Advisory Window Filming Advisory Vehicle Repairing Estimation Customer Dealing / Deal Making / Sales Generating via Various Platformsa) Walk in Customer b) Social...


  • dubai, United Arab Emirates Client Advisor | Saint Laurent Dubai Full time

    Client Advisor | Saint Laurent DubaiFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.A...


  • dubai, United Arab Emirates Client Advisor | Saint Laurent Dubai Full time

    Client Advisor | Saint Laurent DubaiFounded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.A...

  • Service Advisor

    6 days ago


    Dubai, Dubai, United Arab Emirates TEAM TWENTY ONE AUTO REPAIRING LLC Full time

    Service Advisor responsibilities include: Greeting customers and directing them to available mechanics Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs Using your knowledge of our products and services to sell or provide indepth information about available parts and service options to customerJob briefWe...

  • Service Advisor

    6 days ago


    Dubai, Dubai, United Arab Emirates 800 Inc Full time

    Full-Time Automotive Service AdvisorService Advisor to join our growing team You will play a key role in curating the service experience for our valued customers who service their vehicles at our dealership. Your love of cars & dealing with the public coupled with your commitment to delivering the highest level of customer service will ensure your success as...

  • Service Advisor

    6 days ago


    Dubai, Dubai, United Arab Emirates Al Futtaim Full time

    Service Advisor (Customer Service) Jobs in Dubai | Al Futtaim CareersFor More Top Organization Jobs Click HereDescription:We are currently looking for competent & performance driven Service Advisors (Customer Service) to work with our Toyota & Lexus Team across the UAE. Service Advisors are the first contact for customers in the Workshop, you are the image...

  • Service Advisor

    5 days ago


    Dubai, United Arab Emirates NAOKI MOTORS Full time

    **SERVICE ADVISOR (PREMIUM CARS)** 2 years and above UAE experience in premium cars - Interacting with customers to understand their vehicle concerns - Vehicle Diagnosis and Assessment - Collaborating with service technicians or mechanics - Providing customers with detailed cost estimates for services or repairs - Providing support to clients in arranging...

  • Service Advisor

    5 days ago


    Dubai, Dubai, United Arab Emirates Al Futtaim Full time

    Service Advisor (x2) Jobs in Dubai | Al Futtaim CareersDescription:We are currently looking for competent & performance driven Service Advisors to work with to join our Toyota & Lexus team in Dubai. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and...

  • Service Advisor

    6 days ago


    Dubai, Dubai, United Arab Emirates Al-Futtaim Health Full time

    Service Advisor| Al-Futtaim Health DubaiAt Al-Futtaim health we strive to redefine the healthcare experience by delivering high quality, smart and integrated care.Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab...

  • Service Advisor

    3 weeks ago


    Dubai, United Arab Emirates Gentlemen's Garage Auto Services Full time

    We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...

  • Service Advisor

    5 days ago


    Dubai, Dubai, United Arab Emirates dnata Full time

    Service Advisor| dnata Dubaidnata is a leading global air and travel services provider. Established in 1959, the company offers quality and safe ground handling, cargo, travel, catering and retail services in 34 countries across six continents.As a Service Advisor, you will have to operate the dTS Maintenance Control Centre (MCC) and Service Desk activities...