Customer Experience Manager

Manage and oversea a team of customer service representatives, ensuring their performance aligns with the segments/Bank’s strategy and customer service standards. - Providing guidance, coaching and support to team members to enhance their skills and performance. - Foster a positive and motivated work environment that encourages collaboration, innovation,...

The role of a customer experience (CX) Manager is to ensure that the company follows a customer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the buyer journey across all Direct Operations (Emirates/Qatar/KSA) A customer experience manager is responsible for keeping track...

Deliver on all aspects of UI/UX design, from strategy to execution of complete development process, including ideation, brainstorming, design, testing, and launch. - Lead development of customer journeys, user flows to enhance the usability of existing and new products. - Cross functional collaboration with product owners, business analyst and project...

-Job description **Customer Experience Complaints Manager (UAE Nationals Only) - 0000K583** **Some careers grow faster than others.** If you are looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an...

The Manager of the Customer Experience Center is responsible for the setting strategy and effective operation of the Dubai-based CEC. He/She will develop programs, events, demonstrations, digital and physical marketing tools and training courses to drive organic growth, demand generation, education and thought leadership for Eaton’s...

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million...

**Join Us as Customer Success Manager (CSM)!** Join our team as a Customer Success Manager and take the lead in driving customer satisfaction and retention. In this pivotal role, you'll build and nurture strong relationships with clients, ensuring they achieve maximum value from our solutions. You'll collaborate with cross-functional teams, develop tailored...

**JOB PURPOSE** To lead the delivery of world class customer service at Dubai Opera, while ensuring the welfare of customers, audience members and guests and upholding all Dubai Opera Policies. Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for...

**JOB PURPOSE**: ExecuJet MRO Services is currently seeking a suitably qualified Customer Support Manager to ensure and maintain the highest level of MRO customer satisfaction. **KEY RESPONSIBILITIES**: The Customer Support Manager’s role is to ensure the highest level of customer satisfaction throughout the maintenance process, while ensuring...

**BUSINESS INTRODUCTION** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

**BUSINESS INTRODUCTION** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

Make a difference every day Job Opportunity The purpose of the role is to provide world class customer service to customers and to assist the Operations teams and service partners in delivering the best possible operational standards in all aspects of the passenger journey. Key accountabilities Customer service provision and assisting customers with...

**Vacancy No** - VN7845 **Vacancy Name** - Customer Support Manager - Engineering BU, MEA **AVEVA Employment Type** - Full Time Permanent **Primary Function** - Technical Support **Location Country** - United Arab Emirates **Work Location** **About our Opportunity** - Job Purpose: The CS Manager is a key role responsible for providing leadership and...

-Job description **Voice of Customer Manager, Wealth & Personal Banking (UAE National) (0000K78X)** **Some careers shine brighter than others.** If you are looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

**Salary**: Competitive **Job type**: Full Time, Fixed Term **Start date**: November 2024 31 October 2024 **Job overview**: Ranches Primary School opened in September 2015 with 45 children and has grown into a busy, vibrant Primary school of more than 1000 pupils and over 170 staff. RPS has the vision to be a focused and ambitious community school,...

Now Hiring: Customer Relationship Manager Location: Dubai - UAE Client Industry: Real Estate **Main Job requirements**: - Minimum 12 years of experience in relevant function. - Real estate background. - Excellent English (both written and spoken) - Age: from 35 to 42. **Main Duties & Responsibilities**: - Dealing with VIP and high profile clients. -...

**About Giftify**: Giftify is a global leader in customizable gift card solutions, partnering with over 500 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences. **Role Overview**: The Head of Customer Success will be...

**Description**: The role will be to welcome our international customers at our validation points to validate their tax refund or assist in the validation of their tax refund.You will be the customer’s final touchpoint within the country and will represent our company to the highest standard. You will provide a seamless customer experience, your enthusiasm...

-Job description **Customer Communications Manager (UAE Nationals)** Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction,...