See more Collapse

Customer Service and Administration Representative

1 month ago

Dubai, United Arab Emirates Parkour DXB Full time

**Job overview**:
Our Customer Service Representatives are influential in working towards our company mission: to improve lives, one jump at a time. We’ve seen the incredible benefits parkour can have and we want to offer it to as many people as possible. As the first point of contact for our customers, you will be the ‘face’ of Parkour DXB and responsible for providing all of our customers with a warm, positive and professional welcome and ongoing service. You will support the classes, events and other coaching services we offer by responding to the needs and questions of the parents, kids and other people who visit us.

**Who you are**:
We are looking for someone who shares our values of health, growth, intention and keeping it fun, and will embody these values in their work. You will share our passion for nurturing the Parkour DXB community by providing the best possible experience for all of our customers. You should have a friendly and upbeat attitude and feel energised by interacting with people, from students and their parents to new customers and your colleagues. We are looking for someone who expects the best from themselves and others: conscientious by nature, and motivated to strive for high standards and quality in their work, with excellent attention to detail and organisational skills. You will need to be a confident and clear communicator with high empathy and emotional intelligence, as well as excellent listening and problem-solving skills, in order to respond and resolve customer questions and concerns. We will expect you to take initiative and be decisive where necessary, proactively assisting all customers in a helpful and attentive manner. We will also expect you to be accountable for your tasks and responsibilities, with the humility to take ownership for your mistakes and to ask for help when you need it. As a small but fast-growing company, we need someone who can adapt to the dynamic nature of the work and their role, with a flexible and ‘can-do’ attitude in the face of challenges. You will need to be both confident in working independently and happy to work collaboratively.

**Responsibilities**:
Core accountabilities
- Welcoming and assisting students, parents and visitors at reception
- Responding to customer enquiries and requests
- Addressing customer feedback and resolving issues and complaints
- Maintaining accurate communication and customer record

General
- Demonstrate a commitment to our shared values of community, teamwork, professionalism, integrity and conscientiousness
- Be aware of and comply with company policies on health and safety, safeguarding and data protection

Customer Service Representative: Job Description
- Employment type: Full-time 48 hours/week, 6 days/week (including evening and weekends)
- Location: Parkour DXB - Mirdif
- Starting date: by mid-November 2023
- Salary: AED 4000 per month
- Incentives: Commission awarded based on branch performance
- Industry: Sport and fitness; kids’ activities
- Reports to: Branch Supervisor and Customer Service Manager

Essential
- Experience of providing high quality customer service in a similar face-to-face role
- Experience in an administrative role
- Educated to college level or equivalent
- Excellent written and verbal communication and fluency in the English language

Desirable
- Experience of working in the sport and fitness industry
- Experience of working in an environment with children and young people
- Familiarity with Google Suite including Drive, Docs and Sheets
- Fluent in Arabic

**Application details**:

- Upload your up-to-date CV
- Upload your cover letter and video answering these questions: - How does your previous experience and skill set align with the requirements of the Customer Service Representative role at Parkour DXB? - What do you believe are the key qualities that make a customer service representative effective, and how do you embody these qualities? - What excites you most about the opportunity to work at Parkour DXB, and how do you see yourself contributing to our team’s success?

Your CV should include a full list of your qualifications and previous employment, along with references where possible.

**Job Types**: Full-time, Permanent

**Salary**: AED4,000.00 - AED5,000.00 per month

We have other current jobs related to this field that you can find below

  • Customer Service Representative

    2 weeks ago

    Dubai, United Arab Emirates Ezees Service Full time

    We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...

  • Customer Service Agent

    2 months ago

    Dubai, United Arab Emirates ALTIUS CUSTOMER SERVICE Full time

    Hello Applicants, Greetings! We need a call center agent for our office, who is well versed with using the systems and is a Arabic (Native) speaker with the excellent ability to speak FLUENT English. It is a MUST!!! The applicants need to be FEMALE since the job description demands this criteria. Thank you for your interest in advance. **Salary**:...

  • Customer Service Representative

    2 weeks ago

    Dubai, United Arab Emirates Mohammad Azim Technical Service LLC Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

  • Customer Service Representative

    2 weeks ago

    dubai, United Arab Emirates BFV Service GmbH Full time

    JOB DETAILSA well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries.Responsibilities:Handling incoming customer queriesResolving issues to management...

  • Customer Service Representative

    6 days ago

    Dubai, Dubai, United Arab Emirates BFV Service GmbH Full time

    JOB DETAILSA well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries.Responsibilities:Handling incoming customer queriesResolving issues to management...

  • Customer Service Representative

    2 weeks ago

    Dubai, United Arab Emirates TRANSPORT AND CONSTRUCTION COMPANY Full time

    **Job Summary**:We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to prepare quotations, process orders, buy spare parts, and escalate complaints across several communication channels. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional...

  • Customer Service Representative

    4 weeks ago

    Dubai, United Arab Emirates Elite Sports Academy Full time

    **Job Title: Customer Service Representative** (Dubai) The Company: Elite Sports Academy is a leading sports services company in the UAE, renowned for its dedication to providing high-quality services such as sports coaching and development, ECA programs for schools, sports holiday camps, and facility management. We offer a comprehensive range of curricular...

  • Customer Service Representative

    2 weeks ago

    Dubai, United Arab Emirates Elite Sports Academy Full time

    **Job Title: Customer Service Representative** (Dubai) The Company: Elite Sports Academy is a leading sports services company in the UAE, renowned for its dedication to providing high-quality services such as sports coaching and development, ECA programs for schools, sports holiday camps, and facility management. We offer a comprehensive range of curricular...

  • Telesales/customer Service Representative

    4 weeks ago

    Dubai, United Arab Emirates CNH SERVICE DMCC Full time

    **Attractive Commission Structure Available** We are looking for a well-spoken **Telesales / Customer Service Representative with Own Visa (Only Female)** to be responsible for sales over the telephone. The telesales Executive’s responsibilities include contacting potential customers, focusing on customer needs to close & achieve target sales, and...

  • Telesales/customer Service Representative

    6 days ago

    Dubai, Dubai, United Arab Emirates CNH SERVICE DMCC Full time

    Attractive Commission Structure AvailableWe are looking for a well-spoken Telesales / Customer Service Representative with Own Visa (Only Female) to be responsible for sales over the telephone. The telesales Executive's responsibilities include contacting potential customers, focusing on customer needs to close & achieve target sales, and documenting...

  • Customer Service and Administration Representative

    5 days ago

    Dubai, Dubai, United Arab Emirates Parkour DXB Full time

    Job overview:Our Customer Service Representatives are influential in working towards our company mission: to improve lives, one jump at a time. We've seen the incredible benefits parkour can have and we want to offer it to as many people as possible. As the first point of contact for our customers, you will be the 'face' of Parkour DXB and responsible for...

  • Customer Service Representative

    5 days ago

    Dubai, United Arab Emirates Lucent Group of Companies Full time

    **Role Description** This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves handling customer inquiries and complaints, resolving issues, and providing guidance and support to...

  • Administrative Assistant/Customer Service Representative

    2 weeks ago

    dubai, United Arab Emirates Intoude Foundation Full time

    Responsibilities: Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence. Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, and chat. Assist with order processing, billing inquiries, and resolving...

  • Customer Service Representative

    3 weeks ago

    Dubai, United Arab Emirates Pivot Engineering and General Contracting Full time

    _**We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Customer Service Representative

    2 weeks ago

    Dubai, United Arab Emirates TRANSPORT AND CONSTRUCTION COMPANY Full time

    **Job Summary**:We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to prepare quotations, process orders, buy spare parts, and escalate complaints across several communication channels. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional...

  • Customer Service Representative

    4 weeks ago

    Dubai, United Arab Emirates Bizrahmed Centers LLC Full time

    We are hiring! We’re currently recruiting for a Customer Service Representative (**UAE National only**) to join our team. **About us.** Bizrahmed is one of the leading cosmetic clinics in the middle east for Plastic Surgery and Hair Transplant procedures. With over 25 years’ experience within the cosmetic industry and an established global presence in...

  • Customer Service Representative

    4 weeks ago

    Dubai, United Arab Emirates Bizrahmed Centers LLC Full time

    We are hiring! We’re currently recruiting for a Customer Service Representative (**UAE National only**) to join our team. **About us.** Bizrahmed is one of the leading cosmetic clinics in the middle east for Plastic Surgery and Hair Transplant procedures. With over 25 years’ experience within the cosmetic industry and an established global presence in...

  • Customer Service Representative

    23 hours ago

    Dubai, United Arab Emirates Bizrahmed Centers LLC Full time

    We are hiring! We’re currently recruiting for a Customer Service Representative (**UAE National only**) to join our team. **About us.** Bizrahmed is one of the leading cosmetic clinics in the middle east for Plastic Surgery and Hair Transplant procedures. With over 25 years’ experience within the cosmetic industry and an established global presence in...

  • Customer Service Representative

    1 week ago

    Dubai, United Arab Emirates The Cooper Companies Full time

    At CooperSurgical we are currently looking to recruit a Customer Service Representative for Middle East (ME). You will be a part of a growing team. Our team service 13 countries in ME. We have a busy fun environment and excel in helping each other. Our office is located in Dubai, and we have a hybrid workplace, with flexible working hours. Position In the...

  • Customer Service Representative

    5 days ago

    Dubai, Dubai, United Arab Emirates Lucent Group of Companies Full time

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for providing excellent customer support and ensuring customer satisfaction. The role involves handling customer inquiries and complaints, resolving issues, and providing guidance and support to...