Guest Service Agent
3 weeks ago
To establish and maintain a happy working relationship with all Front Office staff and other departments such as Housekeeping, Room Service, Engineering, Sales, etc. to ensure a smooth and efficient operation.
- To be completely familiar with the hotel procedures, policies and standards related to guest service.
- To develop a fine reputation for hotel ensuring that it’s policies, products and services are acceptable to the guests
- To be familiar with hotel product knowledge.
- To strictly adhere to hotel standards at all Times.
- To be fully aware of fire Safety procedures and evacuation plan.
- Ensuring all arriving guests are escorted to assigned rooms
- To attend all training programs as per Hotel or Department training plan.
- To maintain a discreet and confidential attitude to all guest’s information.
- To help and assist with on-the-job training and orienting all new comers to the department.
- To be cost conscious with regards to printing and stationaries and avoid wastage, ensuring cost control for department expenses.
- To be familiar and able to operate all office equipment such as computers, fax machines, photocopies, key-card system, telephones etc. and to report any abusing, misusing or malfunctioning of this equipment to F.O.M.
- To provide a willing, warm and timely response to all guest’s requests.
- To provide a professional image through appearance, behavior and punctuality following the company policy of hygiene and grooming.
- To ensure correct postings of all guest charges
- To maintain discrete and confidential attitude, with regards to rates, sales strategies and source of bookings
- To serve as an information consultant on services and facilities of the hotel, and to be aware of the local area (i.e. Tourist attractions, landmarks etc.) and happenings
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 04/06/2023
-
Guest Service Agent
1 month ago
Sharjah, Sharjah, United Arab Emirates Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
-
Guest Service Agent
1 month ago
Sharjah, United Arab Emirates Hotel Apartments Full timeLooking for Guest Service Agent with Hotel Experience in UAE. - Can speak fluent English. - At least 2 years experience in a 4 star Hotel. - At least High School graduate. - Team player. - Willing to be relocated in Sharjah. - Good customer sevice skills. - Flexible - Must be available in UAE and cna join immediately - With pleasing personality
-
Guest Service Agent
4 weeks ago
Sharjah, United Arab Emirates Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Guest Service Agent
1 month ago
Sharjah, United Arab Emirates Hotel Apartments Full timeWe are currently looking for Guest Service Agent. - Male - Minimum 1-2 year's experience in a similar role in a 4 star hotel. - Fluency in English written and verbal communication skills. - Can join immediately - Must be flexible with multiple shifts **Job Types**: Full-time, Permanent Ability to commute/relocate: - Sharjah: Reliably commute or planning...
-
Reservations Agent
4 weeks ago
Sharjah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
1 month ago
Sharjah, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservation Agent
1 month ago
Sharjah, United Arab Emirates The Act Hotel Full time**Company Description** The ACT Hotel is a luxurious five-star hotel located in Sharjah. Our mission is to deliver a genuine slice of Gulf culture coupled with legendary Arabian hospitality, meeting the needs of both business and leisure travelers. Our guests will love our spacious guest rooms, state-of-the-art facilities, and relaxing outdoor swimming...
-
Guest Service Agent
4 weeks ago
Sharjah, United Arab Emirates Hilton Full timeGreeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Being a source of information to guests on various matters such as transport and restaurant advice.
-
Hotel Receptionist/front Desk Agent
1 month ago
Sharjah, United Arab Emirates Georgia Avenue Investments 92 Full timeWelcoming guests and checking their details against their bookings - Allocating guests their rooms and providing keys - Answering phones from prospective customers and guests, taking messages and delivering them - Completing administrative tasks such as filing and photocopying - Responding to requests for help and information - Providing concierge services,...
-
Guest Service Agent
4 weeks ago
Sharjah, United Arab Emirates Hilton Full timeGreeting guests upon arrival andmaking them feel welcomed.Administeringcheck-ins and check-outs.Providing front deskservices to guests.Assigning rooms and takingcare of administrative duties.Delivering mailand messages.Being a source of information toguests on various matters such as transport and restaurantadvice.
-
Dir-guest Services
4 weeks ago
Sharjah, United Arab Emirates Marriott International, Inc Full time**หมายเลขงาน** 23128469 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates ดูบนแผนที่ **ตารางการทำงาน**...
-
Guest Services Executive
1 month ago
Sharjah, United Arab Emirates NMC Healthcare Full timeGreets patients and/or Guests arriving at the outpatient clinics, to assists as required. - Registers all outpatients upon arrival as per policy. - To maintain Patient Confidentiality. - Identification of Patient Valid documents i.e., EID or Passport. - Checking eligibility for insurance approval. - Schedules, reschedules, cancels, and confirms outpatient...
-
Guest Services Executive
4 days ago
Sharjah, United Arab Emirates NMC Healthcare Full timeGreets patients and/or Guests arriving at the outpatient clinics, to assists as required. - Registers all outpatients upon arrival as per policy. - To maintain Patient Confidentiality. - Identification of Patient Valid documents i.e., EID or Passport. - Checking eligibility for insurance approval. - Schedules, reschedules, cancels, and confirms outpatient...
-
Supervisor-guest Service
1 month ago
Sharjah, United Arab Emirates Marriott International, Inc Full time**Номер вакансии** 23209693 **Категория работы** Rooms & Guest Services Operations **Рез.** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен...
-
Dir-guest Services
4 weeks ago
Sharjah, United Arab Emirates Marriott International, Inc Full time**İş Numarası** 23128469 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Management - Marriott...
-
Dir-guest Services
4 weeks ago
Sharjah, United Arab Emirates Marriott International, Inc Full time**رقم الوظيفة** 23128469 **التصنيفات** Rooms & Guest Services Operations **الموقع** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية...
-
Dir-guest Services
4 weeks ago
Sharjah, United Arab Emirates Marriott International, Inc Full time**Numéro de l'Emploi** 23128469 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Management - Marriott International...
-
Guest Relations Coordinator
4 weeks ago
Sharjah, United Arab Emirates Buzzon Full timeGuest Services: Provide exceptional service to guests, ensuring a positive experience.Problem Resolution: Address and resolve guest concerns or issues promptly and professionally.Communication: Maintain effective communication with guests and internal teams.Information Assistance: Provide information about facilities, services, and local attractions.Feedback...
-
Supervisor-guest Service
1 month ago
Sharjah, United Arab Emirates Marriott International, Inc Full time**Nº do Cargo** 23209693 **Categoria de emprego** Rooms & Guest Services Operations **Local** Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates, United Arab Emirates VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma...
-
Guest Relations Coordinator
4 weeks ago
Sharjah, United Arab Emirates Buzzon Full timeGuest Services: Provide exceptional serviceto guests, ensuring a positive experience.ProblemResolution: Address and resolve guest concerns or issues promptlyand professionally.Communication: Maintain effectivecommunication with guests and internal teams.InformationAssistance: Provide information about facilities, services, andlocal attractions.Feedback...