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Guest Relations Coordinator

5 months ago

Sharjah, United Arab Emirates Buzzon Full time

Guest Services: Provide exceptional serviceto guests, ensuring a positive experience.
ProblemResolution: Address and resolve guest concerns or issues promptlyand professionally.
Communication: Maintain effectivecommunication with guests and internal teams.
InformationAssistance: Provide information about facilities, services, andlocal attractions.
Feedback Collection: Gather feedbackfrom guests to enhance servicequality.
Requirements:

Provenexperience in guest relations or a customer servicerole.
Excellent communication and interpersonalskills.
Strong problem-solving abilities and a proactiveapproach.
Knowledge of local attractions and services isa plus.
Ability to work in a fast-paced and dynamicenvironment.