Admissions & Family Experience Officer - Sunmarke

2 weeks ago

Dubai, United Arab Emirates Fortes Holdings Full time

Job

**Summary**:
The
Admissions Officer is responsible for managing the admissions process from
initial inquiry to enrollment, ensuring a seamless and positive experience for
prospective students and their families. The Admissions Officer plays a critical
role in attracting and enrolling qualified students, contributing to the
overall success and growth of the institution. This position requires a
dedicated and enthusiastic individual who is committed to providing an
exceptional admissions experience for prospective students and their families. This
information about the institution, and facilitating the enrollment process in
alignment with organizational policies and goals.

**Key Responsibilities**:
**1. Inquiry Management**:

- Respond promptly to inquiries from
prospective students and their families, providing accurate information about
admission requirements, programs, and deadlines.
- Serve as the primary point of contact

transcripts, and supporting documents to assess applicants' qualifications and
materials are complete and accurate, following up with applicants as needed to
obtain missing information.

**3. Interviews and Assessments**:

- Conduct interviews, assessments, or
entrance exams as required to evaluate applicants' academic readiness, skills,
and suitability for the program.

Provide guidance and
support to applicants throughout the interview process, addressing any
questions or concerns they may have.

**4. Admissions Decision-making**:

- Collaborate with admissions committees
or relevant stakeholders to make informed decisions regarding applicant
acceptance, deferral, or denial.
- Communicate admission decisions to
applicants in a timely and professional manner, providing feedback and guidance
as needed.

5.

**Enrollment Support**:

- Assist admitted students and their
families with the enrollment process, including completing registration forms,
submitting tuition deposits, and scheduling orientation sessions.
- Coordinate with academic departments,
financial aid offices, and other relevant stakeholders to ensure a smooth
transition for incoming students.

6.
Admissions Events and

**Outreach**:

- Plan and coordinate admissions events,
such as open houses, campus tours, and information sessions, to attract and
engage prospective students and families.
- Represent the institution at college
fairs, high school visits, and other recruitment events to promote admissions
and raise awareness of the institution.

7.
Data Management and

**Reporting**:

- Maintain accurate records of admissions
or CRM system.
- Generate reports on admissions metrics,
applicant demographics, and enrollment trends to inform decision-making and
strategic planning.
- Manage the documentation related to the
student withdrawal process and work with the team to understand the reasons and
retention of students.

**Qualifications**:

- Bachelor's degree in business
administration, or a related field.
- Previous experience in admissions, recruitment,
student affairs, or related roles preferred.
- Strong interpersonal and communication
skills, with the ability to interact effectively with diverse audiences.
- Excellent organizational and time
management abilities, with keen attention to detail.
- Familiarity with CRM.
- Proficiency in Microsoft Office
- Customer-centric mindset, with a
commitment to providing exceptional service and support to prospective students
and families.
- Ability to work independently and
collaboratively in a fast-paced environment.
- Passion for education and a genuine

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