Account Executive, Hilton Direct

4 weeks ago

Dubai, United Arab Emirates Hilton Full time

**About Hilton**

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 6,500 properties and 1,000,000 rooms in 119 countries and territories. In the 103 years since our founding, we have defined the hospitality industry and established a portfolio of 19 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 69 million members in our award-winning customer loyalty program, Hilton Honors.

**Position Summary**:
Hilton Direct MEAT is looking for an Account Executive to manage the meeting inquiries of a portfolio of clients selling Hilton Worldwide properties and destinations, working under the direction and guidance of the department lead. The primary role for this position is increase productivity of existing relationships. The Account Executive will manage meeting inquiries of an assigned portfolio of clients in HWS office, increasing business and productivity from them, with support and direction from the department lead and in-line with the overall Hilton Direct strategy.

**Responsibilities will include**:

- Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels
- Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions
- Acts as communicator between accounts and hotels, shares brand knowledge with clients and client knowledge with hotels
- Documents development of business opportunity within relevant systems and reports them accordingly; with the support of the Group Sales Support role
- To present the Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values
- To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels
- Assesses actual performance compared to targets
- Enforces policies and procedures to improve overall operations and effectiveness.
- Ensure proposals and contracts presented negotiated with customers are checked / validated
- Support accurate communication of sales promotions and information that relevant people
- Coordinate any required administrative work in terms of reporting of figures
- Participate in industry events and represents Hilton Worldwide at trade fairs and workshops, agreed by the line manager
- Update manuals and other department related documents; support trainings for new team members
- Adheres to measurements of ROI to ensure overall effectiveness
- Comply with all policies, systems and procedures as laid down by the department lead

**What are we looking for?**

Applicants will ideally come from a sales / account management background with proven experience of dealing with large global customer accounts on a regional basis.
- Effective collaborative skills to build positive relationships with internal and external stakeholders
- Strong prioritisation and organizational focus to work in a highly structured way
- Persuading and influencing skills
- High level of verbal and written communication skills
- Willingness to develop and take responsibility while working within a team but also self-dependent
- Good knowledge of market segments
- Understanding of competition and marketing strategies
- Able to manage conflict
- Good in interpreting and analysing data
- Usage and knowledge of other Sales Systems, e.g. Salesforce
- Understanding of sales process; tools, measurements and systems
- Understanding of business needs of hotels and clients

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