Counter Sales Executive
7 months ago
**ROLE: COUNTER SALES EXECUTIVE**
- Assists all customers (retail and showroom) in selecting required parts in a friendly, professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Reviews estimates of the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level of service to internal and external customers.
- Notifies out-of-stock parts or materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies all parts have arrived and when they will be delivered.
- Follows up on back-ordered parts.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
- Sets up orders for daily shipment, delivery or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
**Automotive Parts Counter - Education and/or Experience**
- Graduate or Diploma Holder
- Basic Computer Knowledge
- 2-3 years of experience from the same industry
**SALARY**
AED 2,000 - 2,500
Full-Time Role
**NATIONALITY**:
Indians (preferred)
**Job Types**: Full-time, Permanent
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