Housekeeping Manager

2 months ago


Dubai, United Arab Emirates Al Reem Real Estate Development Full time

***

Inspect guest rooms, public areas, pool after being cleaned by Housekeeper.

Prepare arrival room reports, verify room status, determine discrepant rooms, prioritize room cleaning.

update status of departing guest rooms.

Assist Housekeeping management in managing daily activities.

Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language.

Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.

Enter and locate work-related information using computers and/or point of sale systems.

Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.


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