Assistant Housekeeping Manager
6 months ago
Your role involves supervising housekeeping staff, implementing cleaning procedures, and ensuring compliance with quality standards and guest satisfaction goals.
**Job Responsibilities and Duties**:
- Schedule and assign duties to housekeeping staff, ensuring adequate coverage and efficient utilization of resources to meet operational needs.
- Inspect guest rooms, public areas, and back-of-house areas regularly to ensure cleanliness, orderliness, and compliance with established standards.
- Coordinate with housekeeping staff to prioritize cleaning tasks, address room turnover requirements, and accommodate guest requests in a timely manner.
- Monitor the quality of cleaning services provided by housekeeping staff, conducting room inspections and performance evaluations to ensure adherence to cleanliness and maintenance standards.
- Ensure proper storage, handling, and usage of cleaning chemicals and equipment, following safety guidelines and regulations.
- Respond to guest inquiries, requests, and complaints related to housekeeping services promptly and courteously, resolving issues to the satisfaction of guests.
- Solicit feedback from guests through surveys, comment cards, and direct communication to identify areas for improvement and enhance guest satisfaction.
- Enforce safety protocols, procedures, and regulations in housekeeping operations, including proper handling of hazardous materials, use of personal protective equipment (PPE), and adherence to fire and safety codes.
- Prepare reports on housekeeping performance, including room occupancy, cleanliness scores, and maintenance requests, for review by management.
**Job Qualifications**:
- Bachelor's degree in Hospitality Management, Hotel Administration, or related field preferred.
- Previous experience in housekeeping operations, with demonstrated supervisory or management experience in a hotel or hospitality setting.
- Strong knowledge of housekeeping procedures, cleaning techniques, and industry standards for cleanliness and hygiene.
- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire housekeeping staff to deliver exceptional service.
- Flexibility to work shifts, including evenings, weekends, and holidays, to accommodate the operational needs of the hotel or hospitality establishment.
Pay: AED3,000.00 - AED4,000.00 per month
Application Question(s):
- Are you flexible to work on rotational shifts?
- What is your visa status & validity?
- Have you a previous experience in the same role in U.A.E ?
- Kindly mention your Date of Birth.
- What languages can you speak fluently?
- If we offered you a position, when would you be available to start?
- What is your Nationality?
**Experience**:
- housekeeper: 2 years (required)
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