Front Office Executive
2 weeks ago
We are a catering company based out of Dubai and urgently looking for a Front Office Executive (Malayalam Speaking)(Catering Outlet) to work at one of our takeaway outlets. Who is in charge of processing customer orders, handling cash transactions, and ensuring excellent customer service.
Key Responsibilities:
- Greet customers in a friendly and welcoming manner.
- Assist customers in selecting menu items and provide information about special promotions or deals.
- Accurately and efficiently process customer orders, ensuring accuracy in taking food items, quantities, and any special requests.
- Operate the cash register and POS system to process orders and cash transactions accurately.
- Coordinate with kitchen staff to ensure timely preparation and delivery of customer orders.
- Assemble food items accurately according to customer requests and quality standards.
- Package food orders for takeout and ensure they are complete and presented neatly.
- Serve food orders to customers at the counter or through drive-thru windows.
- Maintain cleanliness and tidiness at the cashier counter, including wiping surfaces, organizing condiments, and restocking supplies.
- Ensure work area and dining area are clean and presentable for customers.
- Adhere to company policies and procedures regarding cleanliness, uniform, and personal hygiene.
- Communicate effectively with team members to relay customer orders, special requests, and changes.
- Work cooperatively with colleagues to handle busy periods and maintain a positive work environment.
Qualifications and Requirements:
- High school diploma or equivalent.
- Previous experience as a cashier or customer service or receptionist role in restaurant or food outlet is preferred.
**Salary**: AED1,400.00 - AED1,500.00 per month with food and accommodation
**Experience**:
- Cashier or customer service: 1 year (required)
**Salary**: From AED1,400.00 per month
Ability to commute/relocate:
- Al Quoz: Reliably commute or planning to relocate before starting work (required)
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