Sea Freight Coordinator

3 weeks ago

Jebel Ali, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**:
Primary responsibility is to effectively handle sea freight documentation and liaise with all stakeholders to ensure efficient and timely sea freight operations procedures.

**What you will do**:
Efficient handling of customer service while coordinating with Internal and External clients
Ensure accuracy in job registration, invoicing, costing, posting of costs, dispatch of documents, update tracker, closing of files on a timely basis
Handle additional customers as and when need arises
Ensure all clients rates are updated for internal and external customs and filed methodically
Efficiently handling of client account and coordination with Agent offices worldwide as per client requirement

**Required Skills to be successful**:
1. Customer management
2. Strong analytical and communication skills
3. Timely Resolution
4. Proficient in Microsoft Office

**About the Team**:
Reports to Freight Development Manager and primary responsibility is to effectively handle sea freight documentation and liaise with all stakeholders to ensure efficient and timely sea freight operations procedures.

**What equips you for the role**:
Diploma / Bachelors
2- 3 years’ experience as sea freight coordinator
Driving License preferably
Good communication skills
Proficient in Microsoft Office

REF TB

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