E-commerce Customer Service

7 days ago


Dubai, United Arab Emirates METAGLE TECHNOLOGY PORTAL L.L.C Full time

**Responsibilities**:
1. Provide customer operation solutions to global enterprises and communicate with overseas customers in real time through the chat function within the platform. No need to call, just type and communicate (English).

2. Responsible for receiving customers, answering customer inquiries, processing customer orders, and resolving disputes and complaints. Not of a sales nature;
3. Complete bill verification as required every day, return visits to maintain high-quality customers, and work with colleagues to complete service provider operation goals;
4. Other matters assigned by superiors.

**Work requirements**:
1. College degree or above;
2. English can be used as a working language;
3. Strong execution ability and sense of responsibility, strong ability to withstand pressure, and strong self-motivation ability

Additional Information

**Work location**:UMM AL Sheif

**Working hours**:
There are two shifts: day shift(6am-6pm) and night shift(6pm-6am,)12 hours a day;According to personal wishes, day and night shifts can be rotated once every half month or once a month.
- We require employees to work during the Eid holiday and we will pay employees accordingly._

Pay: AED4,000.00 - AED5,000.00 per month

Application Question(s):

- This position requires two shifts: day shift and night shift. The day shift time is 6am-6pm and the night shift time is 6pm-6am. Are you acceptable?
- Do you have customer service experience on e-commerce platforms?



  • Dubai, United Arab Emirates Sana Commerce Full time

    Dubai- - Customer Service**Customer Service Consultant (E-commerce)**: - Dubai Customer Service At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths. It all started in 2007, with a pizza and a plan. **Sana Commerce is an e-commerce platform designed to help manufacturers,...


  • dubai, United Arab Emirates Sana Commerce Full time

    1- Customer Service Consultant (E-commerce)Job: Full TimeLocation: Dubai, UAEDescription:As Customer Service Consultant Ecommerce, you are in daily contact with our customers to give them the best support and service. You work with big customers in the B2B industry. You are the face of Sana Commerce in the EMEA market, which gives you a lot of responsibility...


  • dubai, United Arab Emirates Sana Commerce Full time

    1- Customer Service Consultant (E-commerce)Job: Full TimeLocation: Dubai, UAEDescription:As Customer Service Consultant Ecommerce, you are in daily contact with our customers to give them the best support and service. You work with big customers in the B2B industry. You are the face of Sana Commerce in the EMEA market, which gives you a lot of responsibility...


  • Dubai, Dubai, United Arab Emirates Sana Commerce Full time

    1- Customer Service Consultant (E-commerce)Job: Full TimeLocation: Dubai, UAEDescription:As Customer Service Consultant Ecommerce, you are in daily contact with our customers to give them the best support and service. You work with big customers in the B2B industry. You are the face of Sana Commerce in the EMEA market, which gives you a lot of responsibility...


  • Dubai, United Arab Emirates AA tienda Full time

    **Customer Service Executive**: An operations Executive is required for an e-commerce company based in dubai and specialised in Fashion/furniture products. The operations assistant has to be fleunt in English and preferably has experience in e-commerce, shopify. Tasks of the operations assistant include organising day to day operations. **Full Job...


  • Dubai International City, United Arab Emirates SwinFurniture Full time

    Requirements 1. Bachelors Degree / Masters, or similar; Commerce, Sales and Marketing, Hospitality, Business Administration or any relevant courses. 2. Have a minimum of 1 years' experience in customer service 3. Fluency in both spoken and written English and Arabic is mandatory. 4.Handle daily tax invoices, have knowledge of ERP system, and handle customer...


  • Dubai, United Arab Emirates PECTIV Full time

    **Company Description** **Role Description** **Qualifications** - Bachelor's degree or higher in Marketing, Business Administration, or a related field - Strong experience in managing e-commerce operations, **including inventory management, order fulfillment, and customer service**: - Experience with Shopify, and WooCommerce. - Excellent project...

  • E-commerce Manager

    4 weeks ago


    Dubai, United Arab Emirates HISENSE MIDDLE EAST FZE Full time

    Develop and execute the Hisense E-commerce strategy for revenue growth and user acquisition across various E-commerce platforms. - Create and implement E-Commerce annual business, marketing, and sales plans, both for 3rd party as well as internal E-Commerce platform. - Lead the E-commerce plan, and daily operations to ensure the delivery of high standards of...

  • E-commerce Executive

    2 months ago


    Dubai, United Arab Emirates Woolcraft Textile Trading LLC Full time

    Responsibilities: Product Listing and Management: Creating and maintaining product listings, ensuring accurate and appealing product descriptions, images, and pricing. Order Processing: Monitoring and managing the end-to-end order fulfillment process, including order placement, payment processing, and shipment tracking. Inventory Management: Tracking...

  • E-commerce Executive

    10 hours ago


    Dubai, United Arab Emirates Woolcraft Textile Trading LLC Full time

    Responsibilities: Product Listing and Management: Creating and maintaining product listings, ensuring accurate and appealing product descriptions, images, and pricing. Order Processing: Monitoring and managing the end-to-end order fulfillment process, including order placement, payment processing, and shipment tracking. Inventory Management: Tracking...

  • E-commerce Executive

    2 weeks ago


    Dubai, United Arab Emirates AMT Group of companies Full time

    **Job Description: Template** We’re seeking an experienced and talented e-commerce executive to join our dynamic team You will play a pivotal role in optimising our online business operations and delivering exceptional customer service. As an e-commerce executive, you’ll maintain all our sales touchpoints — website, online marketplaces, and...

  • E-commerce Manager

    4 weeks ago


    Dubai, United Arab Emirates Auzmena Trading LLC Full time

    **Position Overview**: As an E-commerce Operational Manager for a fashion brand specializing in footwear and bags in the United Arab Emirates (UAE), your primary responsibility will be to oversee and manage all aspects of the brand's e-commerce operations. You will play a crucial role in driving online sales, improving customer experience, and ensuring the...


  • Dubai, United Arab Emirates AA tienda Full time

    **Customer Service Executive**: An operations Executive is required for an e-commerce company based in dubai and specialised in Fashion/furniture products. The operations assistant has to be fleunt in English and preferably has experience in e-commerce, shopify. Tasks of the operations assistant include organising day to day operations. **Full Job...

  • E-commerce Executive

    4 weeks ago


    Dubai, United Arab Emirates Euro Coorg Landscaping Co LLC Full time

    We're seeking an experienced and talented e-commerce executive to join our dynamic team at Euro Coorg Landscaping Company LLC. You will play a pivotal role in optimizing our online business operations and delivering exceptional customer service. **Professional Qualifications** - A bachelors degree in e-commerce, digital marketing, business administration or...

  • E-commerce Executive

    4 weeks ago


    Dubai, United Arab Emirates ASVE PROPERTIES L.L.C Full time

    E-Commerce Listening Specialist (Full-Time) - Dubai, UAE **About the Role**: Are you passionate about customer service and have a keen ear for detail? Do you enjoy staying informed about the latest trends in e-commerce? If so, this exciting opportunity as an E-Commerce Listening Specialist might be the perfect fit for you! In this full-time, office-based...

  • E-commerce

    4 weeks ago


    Dubai International City, United Arab Emirates ALDERA ALFIDDI GENNERAL TRADING CO L.L.C Full time

    Monitor the status of orders placed on Noon and Amazon e-commerce platforms. Track shipments to ensure on-time delivery. Communicate with customers to provide updates on their orders. Resolve any issues related to order delivery, such as damaged or lost packages. Coordinate with the warehouse and logistics teams to ensure timely delivery. Update the...

  • E-commerce Manager

    3 weeks ago


    Dubai, United Arab Emirates Al Hoor Real Estate Full time

    The E-Commerce Specialist drives the growth of the E-Commerce business by enhancing customer experience, managing customer order fulfilment, technology and infrastructural plans. He/She is also responsible for generating data-driven commercial insights and managing relationships with partners for the business. - Analyse service quality and customer...

  • E-commerce Executive

    3 weeks ago


    Dubai, United Arab Emirates Markq trading LLC Full time

    We are seeking a highly motivated and detail-oriented E-Commerce Executive to join our team. The E-Commerce Executive will play a key role in managing and optimizing our online sales channels, driving revenue growth, and enhancing the overall customer experience. Markq Trading LLC is a dynamic and innovative trading and e-commerce company specializing in...

  • E-commerce Executive

    4 weeks ago


    Dubai, United Arab Emirates Unitra Trading LLC Full time

    We are seeking a dynamic and driven E-commerce Executive to join our team and take charge of our online retail operations. As an E-commerce Executive, you will play a crucial role in managing and optimizing our e-commerce platforms, driving online sales, and ensuring an exceptional shopping experience for our customers. If you are a tech-savvy individual...

  • E-commerce Manager

    3 weeks ago


    Dubai, United Arab Emirates Peoplefactor Human Resources Full time

    **DUTIES AND RESPONSIBILITIES**: - Develop and execute e-commerce strategies to achieve sales and revenue goals. - Manage the e-commerce website, including product listings, pricing, promotions, and content updates. - Work with the sales and marketing teams to identify new product opportunities for the e-commerce channel. - Analyze customer data to identify...