Waitress

6 months ago

Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time

**General Information**:

- Country/Region- United Arab Emirates- Province/City- Abu Dhabi- Location- Rosewood Abu Dhabi- Department- Food & Beverage - Services- Job Type- Full-time Permanent- OVERVIEW/BASIC FUNCTION:
- Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Assist in the maintenance of the restaurant area and equipment.- RESPONSIBILITIES:
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
- Ensure that standards are maintained at a superior level on a daily basis.
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.
- Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation.
- Maintain complete knowledge and comply with all departmental policies/service procedures.
- Maintain complete knowledge of P.O.S. and manual systems.
- Complete opening side duties as assigned:

- a. Check quality and amount of all restaurant stock and supplies using checklist.- b. Fold napkins.- c. Requisition all necessary supplies and transport from storeroom to restaurant.- d. Set tables according to service standards- e. Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards.- f. Ensure a sufficient supply of all silverware, glassware and chinaware for service.- g. Prepare all cold food items (cereals, fruits and salads).- h. Check cleanliness and condition of assigned station and service areas; rectify any deficiencies.- i. Set up side station with supplies and equipment.- Take guests’ food and beverage orders, utilizing suggestive selling techniques.
- QUALIFICATIONS:
- Experience: Minimum two years’ experience as a Waitress preferable in Luxury properties.
- Education: High school diploma.
- General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with mínimal supervision; maintain confidentiality of guest information and pertinent hotel data.
- Technical Skills: Ability to understand guests' service needs; ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to suggestively sell restaurant menu items, beverages and wines; ability to access and input information into P.O.S. system; ability to maintain good coordination and timing while serving orders quickly; ability to exert physical effort in transporting food and beverage guests; ability to endure abundant physical movements throughout the work areas.
- Language: Required to speak, read and write English, with fluency in other languages preferred.

**About Us**:

- Located on Al Maryah Island at the core of Abu Dhabi’s new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.

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