Processor - Alerts Screening

1 week ago


Dubai, United Arab Emirates Abu Dhabi Islamic Bank Full time

Processor - Alerts Screening

**Role **:Processor - Alerts Screening

**Location**: Dubai - JAFZA

**Role Purpose**:

- Accurate review of alerts in digital onboarding process.
- Accurate review and analysis prior to recommending action i.e. discounting or escalating to L3 for GCD review
- Ensure GCD Policy guidelines and SOP is followed
- Complete review and action on transactions as per TAT.
- Remain current and UpToDate in terms of changes in Policy and guidelines published by GCD.
- Complete all mandatory trainings and Regulatory training sessions and complete assessments on time.
- Ensure sensitive customer data remains restricted as per Compliance Policy and GISD guidelines

**Key Accountabilities of the role**

**Accuracy & Timeliness**
- Review the cases/alerts assigned by the Supervisor
- Ensure adherence to TAT.
- Ensure that request received meet the standards as per bank policy
- All requests are processed and in accordance with operational procedures
- Advise checker in case of any discrepancy, missing documents etc.
- Attend necessary training and guidance to meet the Operational Process
- Verify that all data entered match the request along with supporting documents
- Ensures productivity & Quality deliverables are met
- Update Daily MIS and be readily available for Team Leader review
- Report any issues faced to TL for appropriate action
- Maintain proper time standards, good team spirit and service standards
- Undertake any additional assignments / projects entrusted by the line management and complete them as per requirement
- Review alerts and take appropriate decision as per SOP and Policy guidelines
- Ensure adherence to TAT
- Help the makers understand the error/impact in case of error/ambiguity.
- Maintain a log of errors for trainings
- Report incidents in GRC on timely basis as per Policy
- Ensures adherence to assigned KPIs.
- Update Daily MIS for analysis and Team Leader/Manager's review
- Timely reporting/logging of system issues
- Undertake any additional assignments / projects entrusted by the line management and complete them as per requirement

**Trainings**
- Ensure trainings announced by HR are completed on timely basis
- Ensure process related trainings/refreshers are completed on timely basis
- Ensure goals set-up and performance reviews are completed on time.
- Ensure ISG guidelines on data security are adhered to and information is shared with intended recipients only

**System Enhancements**
- Support with preparing detailed BRDs ensuring requirements of all stakeholders in the workflow are adequately documented and signed-off
- Active and effective participation in UATs to ensure there are no issues post deployment

**Specialist Skills / Technical Knowledge Required for this role**:
Total Number of Years: 3 years in Compliance, Account Opening, Maintenance or Customer Due Diligence Role

Job ID 300002116977890



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