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Telesales Agent

4 weeks ago

Dubai, United Arab Emirates SpaceZero Full time

Telesales Agent
- Calling customers and updating them about the company's products, services, or new launches
- Addressing any customer queries and complaints
- Questioning customers to understand their requirements and preferences.
- Maintaining and updating database with customer information
- Fulfilling the monthly and yearly sales target
- Creating and presenting detailed sales reports
- Directing potential sales leads to the Sales Representatives
- Maintaining a record of day-to-day calls and sales activities
- Assisting the Sales department in planning and implementing effective sales strategies
- Monitoring KPIs and sales achievements
- Analyzing and presenting competitor sales activities
- Keeping up-to-date with the latest industry developments and company offerings
- Assisting in facilitating future sales
- Noting customer requirements or orders and processing the same to the concerned department

Required Qualifications
- Bachelor’s degree in any field.

Required Experience
- Proven work experience as a Tele sales Representative, Tele caller, or a similar position in the Sales department 2 -3 year.
- Excellent communication and interpersonal skills
- Good time management and organizational skills
- Strong presentation and negotiation skills
- Proficiency in Microsoft Office
- Good telephone etiquettes
- Impressive multitasking and problem-solving abilities
- Ability to manage stressful situations and strict deadlines
- Highly motivated individual
- Ability to work independently and collaboratively
- Ability to offer excellent customer service

**Salary**: Up to AED3,000.00 per month

**Experience**:

- Telesales Agent: 2 years (preferred)