Store Operations Lead
6 months ago
Role Summary
As the Store Operations Team Lead you will be responsible for ensuring our on-ground operations team (pickers/scanners) are managed efficiently.
What's On Your Plate?- Scheduling: Ensuring allocation of pickers and scanners is done consistently and in the best way possible- Negotiations: Ensuring we are getting best deal from our 3PL partners- Efficiency: Ensuring that on-ground teams are operating at maximum output- Training: Ensuring that on-ground teams are trained properly and know what they're doing- Quality output: Ensuring that the output of the picking and scanning is what is desired, and taking necessary actions to drive it- Managing a monthly allocated budget and a team of minimum 100 pickers and scanners- Managing in-store operations for our preferred partners
What Did We order?- Ability to work under pressure with a strong understanding of operations- Ability to think on their feet and come up with creative solutions to problems- Strong negotiations skills- Ability to motivate a junior team and simplify concepts whilst managing complex schedules- Prior experience in operational roles (specifically roles that had Quality Control aspects or scheduling aspects) is a plus- Can work with heavy data sets and Excel- Comfortable understanding and working with various systems
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