Head Barista
1 week ago
_**Duties & Responsibilities(Head Barista)**_
He/She possesses barista experience and coffee knowledge and ability to provide barista training to staff. He/She **manages daily operations of the outlet and maintains quality standard of services**. He/She formulates standard operating procedures and training manuals.
- Greeting customers and delivering excellent customer service.
- Preparing coffees and other beverages to a high standard of taste and quality.
- Making recommendations to customers and answering any questions.
- Coordinate orders for Junior Baristas and waiters to ensure a smooth customer experience.
- Manage orders for stock and coffee supplies.
- Maintain and clean coffee machines. Organize service where needed.
- Train and set standards for Junior Baristas and Wait Staff.
- Monitor and maintain hygiene and cleaning standards.
- Liaise with coffee roasters and management to ensure the smooth running of operations and delivery of quality products.
- Experience as a Barista. This way you can perform the role comfortably, whilst training others and overseeing day to day operations.
- A passion for coffee and customer service.
- A team player.
- Strong communication skills.
- Stakeholder and relationship management.
- Multi-tasking, time management and organizational skills.
- Confidence to train new members of staff.
- Creativity and problem solving skills.
- Leadership skills.
**Salary**: AED2,500.00 - AED3,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Barista: 4 years (preferred)
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