Room Service Order Taker

1 month ago


Abu Dhabi, United Arab Emirates Ramada Hotel Abu Dhabi Corniche Full time

**IRD Order Taker Duties and Responsibilities**:

- Responsible for answering all telephone calls and prioritizing said calls.
- Should have very good telephone etiquettes.
- Directly involved in the order taking and order placing process while dealing with guest requestsand orders, courteously, efficiently and promptly.
- Should have good knowledge of room service menu's and on going promotionsin other F&B outlet.
- Should be able to provide recommendations and suggestions to guests upon request.
- Be knowledgeable of all services, facilities and products offered by the hotel.
- Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times.
- Display excellent conversation skills and selling techniques at all times.
- Pay attention to guest orders, and know the menuthoroughly.
- Write down all information’s clearly. Highlight special requests.
- Communicatewith the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
- Approximate delivery time is given to the guest according to this time evaluation system established by the Outlet Manager and the Sous Chef.
- If the order has not been sent up by this time, a call must be placed to the guest to apologies and re-evaluate the delivery time.
- Ensure correct postingin POS system for communication to the service and kitchen department.
- Able to perform all duties and tasks per the tasks required at the outlet.
- Assist the department to drive guest satisfaction by providing consistent guest experiences.
- Coordinate with Room Service Waiter/ Waitress, Captains & Minibar Attendant.
- Report positive and constructive guest feedback to the manager.
- Promptly handle guest queries, complaints and all issues in a professional manner.
- Have the knowledge and understanding to explain and perform upsellingall items offered by the department assigned as well as offering alternatives or suggestions to guests.
- Ensure proper handover is given to the next shift and also to the IRD manager.
- Report cleanliness and maintenance issues to the immediate supervisor
- Assist in carrying out scheduled inventories of products and operating equipment.
- Ensure that the place of work and surrounding area is kept clean and organized at all times.
- Ensure proper appearance and grooming while on duty.
- Perform any other assigned reasonable duties and responsibilities as assigned.

**Salary**: AED1,000.00 - AED1,500.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Experience**:

- Maximum: 1 year (preferred)

**Language**:

- English (preferred)


  • Room Service

    1 day ago


    Abu Dhabi, United Arab Emirates Hilton Full time

    As a Room Service - Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. **What will I be doing?** As a Room Service - Order Taker, you will be responsible for performing the following tasks to the highest...


  • Abu Dhabi, United Arab Emirates RIXOS Full time

    **Company Description** Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a...


  • Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time

    Perform tasks as per instructions from the immediate supervisor and as per duty scheduleDirectly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptlyKnow all menus and on going promotions in the outlet by heart and gives recommendations to guests upon requestEnsure proper...


  • Abu Dhabi, United Arab Emirates Ramada Hotel and Suites Amwaj W. L. L Full time

    Responsible for answering all telephone calls and prioritizing said calls.Should have very good telephone etiquettes.Directly involved in the order taking and order placing process while dealing with guest requestsand orders,courteously, efficiently and promptly.Should have good knowledge of room service menu's and on goingpromotionsin other F&B outlet.


  • Abu Dhabi, United Arab Emirates IHg Full time

    **Job description** We are currently seeking to hire a **Housekeeping Order Taker** / **Coordinator.** As a Housekeeping Order Taker, you are responsible for all communication between the housekeeping department and other department whereby your role will include key responsibilities such as: Your responsibilities: - To be passionate about delivering...


  • Abu Dhabi, United Arab Emirates ACCOR HOTEL Full time

    Roles & ResponsibilitiesJob DescriptionMAIN DUTIES AND RESPONSIBILITIES: Ensure all F & B room service order calls are answered as laid out in Rixos standards and ensure efficient connection with the correct person. Perform as per Rixos standards. Be fully aware of the Rixellence for the day Proper grooming at all times Attend training classes as per...


  • Abu Dhabi, United Arab Emirates IHg Full time

    We are currently seeking to hire a **Housekeeping Order Taker** / **Team Leader.** As a Housekeeping Order Taker, you are responsible for all communication between the housekeeping department and other department whereby your role will include key responsibilities such as: Your responsibilities: - To be passionate about delivering great service and...


  • Abu Dhabi, United Arab Emirates IHg Full time

    **Job description** We are currently seeking to hire a **Housekeeping Order Taker** / **Coordinator.** As a Housekeeping Order Taker, you are responsible for all communication between the housekeeping department and other department whereby your role will include key responsibilities such as: Your responsibilities: **A little taste of your...


  • Abu Dhabi, United Arab Emirates Hilton Full time

    An Order-Taker is responsible for servicing room service operations to deliver an excellent Guest and Team Member experience while optimising sales and controlling costs. **What will I be doing?** Specifically, you will be responsible for performing the following tasks to the highest standards: - Ensure compliance of brand standards - Responsible for...

  • Order Taker

    1 month ago


    Abu Dhabi, United Arab Emirates Destination Hotels Full time

    • Directly involved in the order taking and order placing process while dealing with guest requestsand orders, courteously, efficiently and promptly.• Should have good knowledge of room service menu's and on going promotionsin other F&B outlet.• Should be able to provide recommendations and suggestions to guests upon request.


  • Abu Dhabi, United Arab Emirates Ramada Hotel and Suites Amwaj W. L. L Full time

    Responsible for answering all telephone callsand prioritizing said calls.Should have verygood telephone etiquettes.Directly involved inthe order taking and order placing process while dealing with guestrequestsand orders,courteously, efficiently andpromptly.Should have good knowledge of roomservice menu's and on goingpromotionsinother F&B outlet.


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23026379 **Job Category** Food and Beverage & Culinary **Location** Al Wathba a Luxury Collection Desert Resort & Spa Abu Dhabi, Al Wathba South, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete closing...


  • Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Housekeeping Attendant (Full time #534069) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Responsibilities**: - Clean assigned guest rooms according to standards established by the hotel. It involves, but is not limited to, making the bed, dusting the room and furniture, replenishing guest...

  • Room Boy

    3 days ago


    Abu Dhabi, United Arab Emirates Pakize Delivery Service Full time

    URGENT HIRING FOR _**ROOM BOY **_ WELL KNOW **EXPERIENCE** CANDIDATES IN ABU DHABI **ROOM BOY** **SALARY AED: 1000 - 1200** **Room Attendant Responsibilities**: - Greeting guests and responding to queries. - Changing bed linen and making beds. - Replacing used towels and other bathroom amenities, such as shampoo and soap. - Sweeping and mopping floors. -...

  • F&b Host- Order Taker

    1 month ago


    Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full time

    Summary - You will be responsible to provide an excellent and consistent level of service to your customers. The Room Service Ordertaker is responsible to provide an exceptional customer service in the function of ordertaker in the food & beverage division of the hotel. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism...


  • Abu Dhabi, United Arab Emirates TR Service GmbH Full time

    **Education**: - University qualification/degree in Business Economics, Finance/Accounting or similar degree of qualification would be beneficial. Experience: - 3+ years' work experience in the field Commercial order processing and experience in positions with client responsibility - Experience in invoicing in SAP - WIP creation with and without Accrual -...

  • Rooms Controller

    1 month ago


    Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Rooms Controller (Full time #535801) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Responsibilities** - Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs,...

  • Room Controller

    1 month ago


    Abu Dhabi, United Arab Emirates Minor International Full time

    Roles & ResponsibilitiesJob Description• Assign room according to guest request and preferences• Pre-register designated guests.• Organize and coordinate check-in / pre-registration procedure for arriving groups.• Review/ track/ accommodate requests for room / check-out changes when possible.• Coordinate room moves and communicate it to amenity...

  • Room Controller

    1 month ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Hilton Full time

    A Room Controller assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience. What will I be doing?As Room Controller, you will assist in daily Front Office operations and work with customers and Guests to serve their needs and provide an excellent customer service...

  • Room Service

    1 month ago


    Abu Dhabi, United Arab Emirates Marriott hotels Full time

    Responsibilities:Greeting guests and responding to queries.Changing bed linen and making beds.Replacing used towels and other bathroom amenities, such as shampoo and soap.Sweeping and mopping floors.Vacuuming carpets.Dusting and polishing furniture.Emptying trash containers and ashtrays.Restocking beverages and food items in the minibar.Cleaning public...