Real Estate Call Center

3 months ago


Abu Dhabi, United Arab Emirates The Gate Properties LLC Full time

As a Real Estate Administrator cum Call Center Representative, you will play a crucial role in ensuring the smooth operation of our real estate agency. You will be responsible for a range of administrative tasks and also handle inbound as well as outbound calls from clients, potential buyers, and sellers. This role offers a unique blend of administrative and customer service responsibilities.
- Customer Service skills within Quality Standards
- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Experience:

- At least 1-2 years' experience as Real Estate Call Center in UAE Real Estate Market
- Able to maintain customer confidentiality
- preferably in a medium to large organization or in real estate industry.
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization’s service and product information.
- Identifying, escalating priority issues and reporting to the high-level management.

Pay: From AED3,000.00 per month

**Experience**:

- 3years: 1 year (preferred)



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