Groups, Conference

4 days ago

Dubai, United Arab Emirates Hilton Full time

A Groups, Conference & Events - Assistant Manager for the Waldorf Astoria Dubai International Financial Center supports the Sales Team through analysis and reporting of results and trends, recommends sales approaches to expand and add business, and develops the skills and culture of the Sales Team Members.

**What will I be doing?**

As a Groups, Conference & Events - Assistant Manager, you will be responsible for working closely with the Sales Team to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Analyse local market trends and develop new business leads
- Maximise all Revenue opportunities
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Negotiate room rates/packages with corporate clients
- Ensure the Sales Team Members are developed effectively and generate a culture of high quality standards and pro-active selling
- Develop and implement creative local marketing channels including social media sites
- Work within current business strategies and recognise potential opportunities
- Communicate with all departments as required within each hotel
- Attend Sales events when required
- Report on a weekly/monthly basis appointments, calls made, and list of business leads
- Answer customer queries in a timely and suitable manner

**What are we looking for?**

A Groups, Conference & Events - Assistant Manager for the Waldorf Astoria Dubai International Financial Center is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Excellent organisational and planning skills
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Previous experience in sales role with the ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Knowledge of local market
- Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
- Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
- Business degree, or any relevant qualification, would be advantageous

**What will it be like to work for Waldorf Astoria Hotels & Resorts?**

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for

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