Credit & Collections Officer

4 weeks ago


Dubai, United Arab Emirates Trane Technologies Full time

At Trane Technologies® we Challenge What is Possible. Our brands - including Trane® and Thermo King® - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

**Job Summary**:

Trane in Dubai is hiring a Credit & Collection Officer that will manage an Accounts Receivable portfolio for Trane Technologies operations in the Middle East & Africa, including the related credit and collection activities in order to minimize credit risk while maximizing cash performance.

The role includes credit investigation & assessment, credit hold management & order release; collections follow up & escalation; query & dispute resolution; customer visits; escalation to collection agencies and legal counsel; liaison with finance & reporting teams; compliance activities.

The portfolio is Trane Middle East & Africa: sales from local offices across the region, including Dubai.

**Responsibilities**:

- Gather necessary information for credit assessment and payment terms approval; support the regional manager with decisions about credit risk & cash flow.
- Support in credit assessment of new and existing customers and approve credit limits in line with Limits of Authority assigned to the role.
- Provide information on credit checking and order holds and release on timely basis. Notify manager of significant issues impacting collection of outstanding receivables
- Responsible for the collection and the maintenance of account receivables: contact and visit customers, follow up on payments and engage late payers to maximize collection efficiency.
- Follow & optimize collection protocol for the portfolio: monthly statement of account, pre-calling record customer feedback, register promise to pay, follow up on tasks and broken promises, send dunning letters, arrange customer visits, escalate to manager and to commercial team, etc.
- Prepare reports as per monthly schedule and on ad hoc basis for the credit and financial functions
- Expedite resolution of customer disputes & queries by linking with Sales/Order Management/Warranty as required.
- Informing management regarding effectiveness of strategies for various accounts.
- Promote a culture of continuous process improvement and collaborate actively internal stakeholders.
- Support the Credit Centre of Excellence for major credit reviews for all customers whenever required.
- Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc.

**Qualifications**:

- University Degree in Business, Finance, Accounting or similar field.
- 2 to 4 year experience in Credit & Collection or similar role.
- Good understanding of commercial credit and collection practices and knowledge
of financial analysis.
- Strong proficiency in Microsoft Excel & Outlook.
- Hands-on work experience in credit, preferably with an experience from a manufacturing, contracting or construction background with good reconciliations skills.
- Experience of working on Letters of Credit.
- Good accounting background & financial knowledge in order to drive account reconciliation during the customer visits, helping boost up collections.
- Good ERP knowledge with excellent MS Office skills.
- Good communication (verbal/written) skills & good negotiation skills - articulate & confident enough to push back customers raising in genuine disputes.
- Ability to manage and follow up with large number and value of accounts receivables.
- Problem-solving skills and being detail oriented.

We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.

We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.



  • Dubai, United Arab Emirates Otis Full time

    Date Posted: 2024-08-29 Country: United Arab Emirates Location: Otis L.L.C, 37th floor, The One Tower, Sheikh Zayed Road, Dubai, United Arab Emirates - Job Title_ Credit & Collection Manager, Gulf - Role Overview_:_- The role holder shall manage a regional credit & collection function & team covering UAE, KWT & Qatar to ensure proper credit assessment &...

  • Collection Officer

    3 weeks ago


    Dubai, United Arab Emirates B SAFE SAFETY & SECURITY CONSULTANCY Full time

    CREDIT CONTROLLER & COLLECTION OFFICER - Ensures timely reconciliation of customer receivables including resolution of customer disputes - Identifies control weaknesses in invoicing and credit & collections processes and works with relevant department to implement efficient and strong controls over invoicing and receivables - Clear policies and guidelines...


  • Dubai, United Arab Emirates Fakhruddin General Trading Full time

    1. Sales order updating of all Credit & Gen Customers in coordination with Junaid 2. Local Market visit, Invoice Distribution, Statement & payment collection 3. Monitor Customer Account details for non-payments, delayed payments 5. Allocation Of CHQs & Cash Received From Customer ,Or Through Ware House 6. process adjustments ( sales order amendments,...

  • Collection Officer

    2 weeks ago


    Dubai, United Arab Emirates Precott Real Estate Development Full time

    **Key Responsibilities**: - Negotiate payment plans and early settlements with clients as needed, ensuring that agreements are documented accurately. - Maintain accurate records of payment statuses, account activities, and any client communications within the company’s system. - Collaborate with internal departments, such as billing and customer service,...

  • Collection Officer

    5 months ago


    Dubai, United Arab Emirates Najoom Al Thuraya Security Control Services L.L.C Full time

    **Job Summary**: The Collection Officer will be responsible for monitoring and maintaining assigned accounts, contacting customers to secure payment, and providing customer service regarding collection issues. This role requires maintaining a high level of professionalism while managing sensitive information and communicating effectively with customers to...

  • Collection Officer

    6 months ago


    Dubai, United Arab Emirates ADMIRAL SAFETY CONSULTANTS Full time

    **Job Title: Collection Officer** - Job Summary:_ A Collection Officer is responsible for managing and pursuing the collection of overdue payments and outstanding debts. They communicate with debtors, negotiate repayment terms, and maintain accurate records of collection efforts. The goal is to recover outstanding balances while adhering to relevant laws...

  • Credit Officer

    6 months ago


    Dubai, United Arab Emirates Aramex Full time

    **Job Title : Credit Officer** **Job Purpose**: To implement effective collection plans and programs that will ensure collectors are equipped with the proper tools to achieve collection targets. **Key Accountablities**: Obtain customers’ satisfaction with regards to timely delivery of invoices. Develop guidelines for the collection process that complies...


  • Dubai, United Arab Emirates CMACGM Full time

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

  • Credit Control Officer

    3 months ago


    Dubai, United Arab Emirates Admiral Safety Consultants Full time

    **Job Title**: Credit Control Officer **Company**: Admiral Safety Consultants **Location**: UAE **About Us**: Admiral Safety Consultants has been a leading provider of third-party safety inspections in the UAE for the past nine years. We are dedicated to ensuring safety compliance and delivering high-quality inspection services. **Key...

  • Collection Manager

    5 months ago


    Dubai, United Arab Emirates FuelBuddy Fuel Supply Services LLC Full time

    **Position Overview**: **Key Responsibilities**: **1. Credit Management**: - Develop, implement, and maintain credit policies and procedures. - Assess the creditworthiness of potential customers through financial statement analysis, credit reports, and other relevant data. **2. Collections**: - Oversee the collection process to ensure timely payments and...

  • Recovery Officer

    2 months ago


    Dubai, United Arab Emirates Alpago Group Full time

    **Job Overview**: The Recovery Officer (Collections) is responsible for managing the collection of overdue accounts and ensuring the recovery of outstanding debts. This role involves direct communication with clients, negotiating payment arrangements, and working closely with internal teams to achieve collection goals. The Recovery Officer will employ...

  • Collection Supervisor

    5 months ago


    Dubai, United Arab Emirates LEOS Development Full time

    Prepared daily evaluations of collector's performance. - Manage to keep updated list with the daily transactions, in & out debts/credits along with forwarding the necessary to the legal team. - Personally managed a portfolio of debtors while producing monthly revenue, as per given targets. - Supervise staff that performed similar duties to meet objectives in...

  • Collection Officer

    2 months ago


    Dubai, United Arab Emirates United Diesel Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...

  • Relationship Officer

    6 months ago


    Dubai, United Arab Emirates Credit Card Sales Full time

    Hiring Direct Relationship Officer for a Leading Bank in Dubai. Relationship Officer - Credit Card Sales - Dubai Salary AED 2500 to AED 5000 Monthly Plus Incentives. We Provide Visa & Mediclaim Please Whats App your CV to Vijay - 0569656422 **Salary**: AED2,500.00 - AED4,000.00 per month

  • Credit Controller

    2 months ago


    Dubai, United Arab Emirates Chart Industries Full time

    Credit Controller **Location**: Dubai, Jebel Ali Freezone, United Arab Emirates, N/A **Company**: Chart Industries **_Ensuring Chart’s Success _** Howden, a Chart Industries Company, is a global leader in air and gas handling products, services and solutions. Howden’s core focus is on providing quality solutions for air and gas handling, and have...


  • Dubai, United Arab Emirates LEOS Developments Full time

    **1. Customer Relationship Management**: - Build and maintain strong relationships with customers through effective communication and resolution of inquiries or issues related to billing and payments. - Act as a liaison between the organization and customers to ensure clarity on payment terms, methods, and deadlines. **2. Debt Collection**: - Implement...


  • Dubai, United Arab Emirates Nathan & Nathan HR Full time

    Our client is one of the UAE's leading homegrown F&B manufacturing and distribution companies and partners of the world's most prominent brands. We are looking for a **Recovery and Collections Officer** to join. **Key Responsibilities**: - **Statement Management**: Review and ensure that customer statements accurately reflect all transactions completed in...

  • Credit Controller

    6 months ago


    Dubai, United Arab Emirates Pristine Technologies Full time

    MKV Luxury Car Rental is seeking a highly organized and detail-oriented Credit Controller to join our growing team. In this role, you will be responsible for managing the credit control process for our car rental business, ensuring timely payments from our customers. **Responsibilities**: - Process car rental invoices and statements accurately and...

  • Credit Controller

    6 months ago


    Dubai, United Arab Emirates One World Rental - Global Technology Hire Full time

    **Job Description: Accounts Receivable / Credit Controller** One World Rental is a leading global IT rental company specializing in providing a wide range of IT and technology equipment for Business and Corporate Events Industry, from Computers and Tablets to AV, WiFi, and Staffing solutions worldwide. With international offices and a commitment to growth,...


  • Dubai, United Arab Emirates 4 Month Job Through Majida Khanam Consultancy Full time

    Required: Experienced in Accounts - Credit Control & Collections Accountant Payable for 4-6 months project Should have his own visa, accounting degree and UAE experience The employee will be required to do month end closing Manage collection and credit control Accounts reconciliation balance sheet analysis Make cheques **Salary**: AED...