Welcome Ambassador

7 months ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 24104528

**Job Category** Rooms & Guest Services Operations

**Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Safety and Security
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Maintain awareness of suspicious persons on property premises.
- Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

Policies and Procedures
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Follow company and department policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Perform other reasonable job duties as requested by Supervisors.
- Full compliance with Marriott policies and procedures.
- Adhere to International Summary Risk Assessment and Control Self-Assessment Audits.

Guest Relations
- Address guests' service needs in a professional, positive, and timely manner.
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
- Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
- Thank guests with genuine appreciation and provide a fond farewell.
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
- Assist other employees to ensure proper coverage and prompt guest service.

Communication
- Speak to guests and co-workers using clear, appropriate and professional language.
- Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
- Talk with and listen to other employees to effectively exchange information.
- Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

Working with Others
- Support all co-workers and treat them with dignity and respect.
- Develop and maintain positive and productive working relationships with other employees and departments.

Quality Assurance/Quality Improvement
- Comply with quality assurance expectations and standards.

Physical Tasks
- Read and visually verify information in a variety of formats (e.g., small print).
- Move at a speed required to respond to work situations (e.g., run, walk, jog).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
- Move over sloping, uneven, or slippery surfaces.
- Move up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Greet/Escort Guests
- Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
- Tag, store, and retrieve luggage from luggage storage, providing guests with proper claim tickets for their luggage.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is

  • Welcome Ambassador

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24018335 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Welcomes and escort guests to and from their rooms and assist with...

  • Welcome Ambassador

    4 weeks ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24212765 **Job Category**Rooms & Guest Services Operations **Location**W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** First impressions are everything. When guests arrive at our hotels, we want...

  • Welcome Ambassador

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23197220 **Job Category** Rooms & Guest Services Operations **Location** W Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a...

  • Welcome Ambassador

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24073435 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** FirW Dubai - The Palm is a place to experience life, to open...

  • Welcome Ambassador

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23210312 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet and escort guests to rooms. Open doors and assist...

  • Welcome Ambassador

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24091220 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Greet and escort guests to rooms. Open doors and assist...

  • Welcomer

    5 days ago

    Dubai, United Arab Emirates PULLMAN Full time

    **What is in it for you**: An opportunity to be with world’s preferred Hospitality Company. Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies and the opportunity to earn qualifications while you work. Opportunity to develop your talent and grow within your property and across the world. Ability...

  • Welcome Ambassador

    2 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24202801 **Job Category**Rooms & Guest Services Operations **Location**W Dubai-Mina Seyahi, King Salman Bin Abdulaziz Al Saud Street, Dubai, United Arab Emirates, United Arab Emirates, 213084 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** First impressions are everything. When...

  • Lobby Ambassador

    5 days ago

    Dubai, United Arab Emirates Hilton Full time

    A Lobby Ambassador engages with our Guests throughout the entire hospitality experience. He/she will be responsible forcreating a positive impression in the lobby. **What will I be doing?** As a Lobby Ambassador, you will serve with the Front Office Team which is the primary connection between the Guest, the hotel, and the various hotel departments. A...

  • Receptionist

    3 days ago

    Dubai, United Arab Emirates Ambassador International Academy Full time

    Are you a friendly, organized, and professional individual looking to make a positive impact in a vibrant school environment? Ambassador International Academy, Dubai is seeking a dedicated School Receptionist to join our team and be the welcoming face of our school community. **Key Responsibilities**: - Act as the first point of contact for students,...

  • Welcome Ambassador

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24046810 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** First impressions are everything. When guests arrive at our...

  • Door Ambassador

    4 weeks ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Additional Information** **Job Number**24212778 **Job Category**Rooms & Guest Services Operations **Location**W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** First impressions are everything. When guests arrive at our hotels, we want...

  • Door Ambassador

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24090409 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** W Dubai - The Palm is a place to experience life, to open doors,...

  • Lobby Ambassador

    4 months ago

    Dubai, United Arab Emirates Millennium Place Barsha Heights Full time

    As a Lobby Ambassador, you are tasked with providing a warm and friendly welcome to guests, ensuring a gracious departure, and consistently delivering efficient and courteous service. Your responsibilities include embodying the company's service standards and fostering positive interactions with guests. **Key Job Responsibilities**: - Offer consistently...

  • Coffee Ambassador

    9 months ago

    Dubai, United Arab Emirates Mace Full time

    The opportunity This role is to be a part of our facilities management business to manage a panel of services for a new flagship high rise building in Dubai built with high standards. This will play a key role in creating a welcoming atmosphere and ensuring the highest level of customer satisfaction. We are hiring an ambitious and forward-thinking coffee...

  • Lobby Ambassador

    3 months ago

    Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to earn qualifications while you work - Opportunity to develop your talent and grow within your property and across the world! - Ability to make a difference in the local...

  • Lobby Ambassador for The Waldorf Astoria Dubai

    1 week ago

    Dubai, United Arab Emirates Hilton Full time

    As a Lobby Ambassador for the Waldorf Astoria Dubai International Financial Centre, you will be working with the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Lobby Hostess truly influences the first impressions of our Guests and, therefore, is responsible for performing the following tasks...

  • Guest Relation Executive

    7 months ago

    Dubai, United Arab Emirates Signature 1 Hotel Full time

    We are urgently looking for Guest Relation Executive - Lobby Ambassador (With pleasing personality - Female only) - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and...

  • Door Ambassador

    7 months ago

    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24073432 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Purpose of Role**: Is the first touch points of the guest’s...

  • Client Service Ambassador

    7 months ago

    Dubai, United Arab Emirates Piaget Full time

    Reference Code: 97063**CLIENT SERVICE AMBASSADOR - UAE NATIONAL**: - Dubai, DU, AE- Fixed TermSince 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking...