Emirati - Customer Service Executive Female
2 weeks ago
A leading real estate developers group in Sharjah is looking for Customer Service Executive.
Location: Sharjah
- Directs visitors by maintaining a thorough knowledge of the mall services, amenities/facilities, store locations, and promotional activities
- Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
- Answer the phone in a timely manner and direct calls to the correct extension numbers
- Be fully aware of the mall’s Emergency Organization and Response Procedures and maintain a clear understanding of Customer service roles and areas of responsibilities - Actively promote promotional activities to all customers - in person and on the PA system if required
- Conduct all services and administrative functions of the Customer Service desk and tenant in-mall advertising (monitoring of late opening shops)
- Handle and resolve customer complaints and issues and direct unresolved / written complaints to Property Manager.
- Keep records of wheelchair logs and make sure that it is returned
**Salary**: AED 8,000 to 10,000 plus NAFIS
Pay: AED8,000.00 - AED10,000.00 per month
Application Question(s):
- Do you have family book ?
**Education**:
- Bachelor's (required)
**Experience**:
- Working as Customer Service: 1 year (required)
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