Logistics Operations Coordinator

3 months ago


Abu Dhabi, United Arab Emirates Delight Investment Group Full time

**Key Responsibilities**:

- Oversee daily logistics operations, including the scheduling and dispatching of shipments.
- Coordinate the flow of goods from suppliers to customers, ensuring timely and accurate delivery.
- Liaise with carriers, warehouse staff, and customers to facilitate efficient logistics operations.
- Monitor and track shipments in transit, updating stakeholders on the status and resolving any issues that arise.
- Maintain detailed records of logistics activities, including inventory levels, shipment details, and delivery performance.
- Prepare regular reports on operational performance, cost analysis, and key performance indicators (KPIs).
- Analyze current logistics processes and identify areas for improvement to enhance efficiency and reduce operational costs.
- Implement process improvements and best practices to streamline operations and improve service delivery.
- Serve as a primary point of contact for customers regarding logistics inquiries and issues.
- Resolve customer complaints and issues related to shipping and delivery, ensuring high levels of customer satisfaction.
- Ensure that all logistics activities comply with industry regulations, company policies, and safety standards.
- Monitor and enforce safety procedures and practices within the logistics operations to maintain a safe working environment.
- Manage relationships with third-party logistics providers, carriers, and vendors.
- Negotiate contracts and service agreements to secure favorable terms and conditions.

**Requirements**:

- Strong organizational and multitasking abilities with attention to detail.
- Excellent communication and interpersonal skills for effective coordination with internal and external stakeholders.
- Proficiency in logistics management software and systems (e.g., TMS, WMS, ERP).
- Analytical mindset with the ability to solve problems and make data-driven decisions.
- Knowledge of transportation regulations, warehousing practices, and supply chain management.
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 2-4 years of experience in logistics, supply chain management, or a related field, preferably within a logistics company.

Pay: From AED4,000.00 per month


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