HR Employee Relations Admin at Intercontinental Ras

3 weeks ago


Ras alKhaimah, United Arab Emirates InterContinental Full time

We are a people powered business. So, we’re looking for a HR Employee Relations Admin who recognises that culture is key - with the drive to create an enabling and empowering environment that brings the best out of our team. And delivers truly memorable experiences to our guests as a result.

We are seeking a passionate individual with a strong commitment to people and employee welfare. As a HR Wellbeing Administrator, you will play a pivotal role in curating and facilitating colleague activities, fostering a positive work environment, and demonstrating a steadfast commitment to enhancing the welfare and morale of our employees. Sound familiar?

A little taste of your day-to-day:
Every day is different, but you’ll mostly be:

- Create and cultivate Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social media, etc.
- Delivering the best Guest Experience across all colleagues and new joiners as an ambassador of Human Resources.
- Lead our Corporate Social Responsibility initiatives to maximize impact and involvement.
- Own our (internal) social media channels and generate new ideas for continuous improvement
- Build the annual Engagement Strategy and ensure all activities are designed around improving Colleague engagement and are meaningful to our Colleagues
- Build relationships and collaborate across the business to understand and meet employee engagement requirements, whilst providing high levels of internal customer service.
- Function as the lead contact for the organization and execution of corporate global engagement activities ie. Celebrate service week, Giving for Good, Inter-hotel relating engagement activities.
- A partner with HR and line colleagues to understand and plan engagement activities that are relevant to the business, expertly plan, well executed.
- Perform tasks as directed by the Manager in pursuit of the achievement of business goals
- Point of contact with contracted third party colleague service providers ie, transportation and colleague restaurants, to monitor consistency and quality, and complete the monthly reconciliation of invoices for finance payment.
- Ensure that heart of house culture and branding wall papers are updated and in line with the corporate brand guidelines.
- Responsible for compiling annual Colleagues Engagement calendar.
- Responsible for planning and executing bi-annual long service award ceremony.
- Ensures to cascade accurate information during Direct Line sessions.
- Identify and address issues and solutions related to employee engagement. Help drive efforts relating to engagement data and survey outcomes to identify and build action plans
- Responds to job and general information questions.
- Ordering supplies according to Human Resources Department needs
- Maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reaches the highest possible levels.

What We need from you:

- A minimum of 2 year similar experience in HR
- Knowledge of principles, practices and standards of Human Resources business partner.
- Experience of human resource information systems.
- Social Media platform and strategy experience
- Passion for People: Genuine passion for promoting employee wellbeing and creating a positive workplace culture.
- Proven experience in employee engagement, wellness program coordination, or related roles within the hospitality industry.
- Strong organisational and communication skills.
- Ability to collaborate effectively with various departments and levels of staff.
- Empathetic nature with a genuine commitment to fostering a positive work environment.
- Creative mindset to develop engaging activities and initiatives.
- Understanding of employee welfare and wellbeing best practices.

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel we



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