Clinic Relationship Manager Working in Wellness

4 months ago


Dubai, United Arab Emirates Ontime Group Full time

Ontime Group is looking for a motivated and experienced Clinic Relationship Manager to join our team, specializing in wellness and aesthetic centers. In this role, you will be responsible for managing relationships with our clinic partners, ensuring exceptional service delivery, and fostering growth in the wellness and aesthetic sectors.

**Responsibilities**:

- Build and maintain strong relationships with wellness and aesthetic centers
- Act as the primary point of contact for clinic partners, addressing their needs and concerns
- Implement strategies to enhance client satisfaction and loyalty
- Conduct regular visits to partner clinics to assess performance and gather feedback
- Collaborate with marketing to support promotional activities and campaigns for clinics
- Provide training and resources to clinic staff to optimize service delivery
- Monitor market trends and competitor activities to inform business strategies
- Coordinate with internal teams to ensure seamless service delivery to clients
- Prepare reports and presentations for management on clinic performance

**Requirements**:

- Proven experience as a Clinic Relationship Manager or similar role in wellness/aesthetic centers
- Strong understanding of wellness and aesthetic treatments and services
- Excellent communication, interpersonal, and negotiation skills
- Ability to build relationships and work effectively with diverse stakeholders
- Strong organizational and time management skills
- Self-motivated and results-driven
- Proficiency in CRM software and MS Office Suite
- Ability to travel as required to visit partner clinics


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