Automotive Receptionist

6 months ago

Abu Dhabi, United Arab Emirates Al Rida Auto Mechanical Repairs Full time

**Responsibilities of an Automotive Receptionisnt**:

- Oversees the operation of the service reception area, including the activities of service advisors, ensuring efficient functioning.
- Monitors and tracks action plans, facilitating their execution.
- Coordinates Dealer Process Review in the Service Reception.
- Manages vehicle admission and supports service advisors with customer interactions as needed.
- Tracks the business generated by each Service Advisor and reports monthly to the Service Manager.
- Enforces frontline discipline, including adherence to uniform standards and professionalism.
- Optimizes and manages the appointment scheduling system.
- Updates the price list following provided guidelines and ensures consistency among Service Advisors.
- Maintains the appearance of the service reception area, including display boards and signage, to uphold brand image.
- Ensures availability during peak hours to support the reception team physically.

**Required Skills**:

- Speak & write in English
- Mircosoft Excel & Word
- Professionalism
- Customer Care
- High School Diploma or equivalent
- Years of Experience: 2-4 years

**Salary**: AED1,900.00 - AED2,400.00 per month

**Experience**:

- automotive receptionist: 2 years (preferred)

**Language**:

- English (preferred)
- Tagalog and/or Arabic (preferred)

License/Certification:

- driver license (preferred)

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