Call Center Representative

1 day ago


Dubai, United Arab Emirates سري Full time

We are hiring a polite **Call Center Representative** to work closely with other team members to provide outstanding service to our customers by answering questions and handling complaints.
- The call center representative may handle a high volume of inbound or outbound calls, or both, and should seek to create a positive experience for each caller.
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent, consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.
- Taking part in training and other learning opportunities to expand knowledge of the company and position.
- Adhering to all company policies and procedures.
- High school diploma or equivalent.
- More education or experience may be preferred.
- Exceptional customer service, active listening, verbal and written communication skills, and a professional phone voice
- Understanding of company products, services, and policies.
- Proficiency with computers, especially CRM software, and strong typing skills
- Ability to ask prying questions and diffuse tense situations.
- Strong time management and decision-making skills.
- Adaptability and accountability.
- Fluency in multiple languages may be desired.
- We are looking for someone who can join immediately.
- The salary will range from 3500 to 5000 AED per month, plus more benefits.

**Job Types**: Full-time, Permanent

**Salary**: AED3,500.00 - AED5,000.00 per month

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)



  • Dubai, United Arab Emirates oncall call center Full time

    Responsibilities - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...


  • Dubai, United Arab Emirates Beatufiy me Medical center Full time

    Aesthetic clinic looking for call center representative with experience on: - managing bookings in our system - calling and closing customer - propper manne on communicating with customers. - health and aesthetic knowledge - motivated and super active - others this position is only for a lady.


  • Dubai, United Arab Emirates Star7 Guard Service Full time

    We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...

  • Call Center

    7 months ago


    Dubai, United Arab Emirates Age Medical Center Full time

    Only Arab Female Call Center If you have a passion for customer service and enjoy helping others, we invite you to consider joining our team. As a call center representative, you will play a crucial role in handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring an overall positive experience for our customers. Key...

  • Call Center Agent

    7 hours ago


    Dubai, United Arab Emirates Smart Wings Call Center Services Full time

    We deal in international Stock market, commodities and currencies. Looking for enthusiastic and professional sales agents. Smart Wings was built to provide an improved customer experience & marketing; high quality Call Center services within the financial industry. There are many Call Centers with professional call agents offering great solutions, however,...


  • Dubai, United Arab Emirates DR BEAUTY Full time

    We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...


  • Dubai, United Arab Emirates Al Yalayis Government Transaction Center Full time

    The Call Center Representative will handle inbound and outbound calls, providing excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. The representative will serve as the primary point of contact for customers, utilizing problem-solving skills and maintaining a professional demeanor. ### **Key...


  • Dubai, United Arab Emirates CITY MAIDS CLEANING SERVICES Full time

    **Job description** TAGALOG SPEAKING FEMALE CALL CENTER REPRESENTATIVE IS URGENTLY REQUIRED TO JOIN COMPANY IN DEIRA, DUBAI We are seeking an experienced call center female Tagalog speaking to join our dynamic team. As a call center Representative, you will be responsible for providing exceptional customer service and support to our valued clients. This...


  • Dubai, United Arab Emirates سري Full time

    We are hiring a polite company **Call Center Representative** to join our team. - Our company is looking for a professional, polite call center representative to oversee all receptionist and secretarial duties at our main entrance desk. - We are searching for a polite call center representative to work closely with other team members to provide outstanding...


  • Dubai, United Arab Emirates Go To Day Company Full time

    We are hiring a polite company **Call Center Representative** to join our team. - Our company is looking for a professional, polite call center representative to oversee all receptionist and secretarial duties at our main entrance desk. - We are searching for a polite call center representative to work closely with other team members to provide outstanding...


  • Dubai, United Arab Emirates Trust Vision Group of Healthcare Full time

    **Call Center Representative Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with...


  • Dubai, United Arab Emirates Remark Real Estate Full time

    **Call Center Representative - Your Remarkable Journey Starts Here** Urgently hiring Are you ready to embark on a remarkable career in the customer service industry? Look no further than Remark Real Estate! We are seeking passionate individuals like you to join our dynamic call center team and make a lasting impact in the world of real estate support At...


  • Dubai, United Arab Emirates oncall call center Full time

    Only Philipino FEMALE ONLY ! - Fluent in English - Females - Preferably having 2 years UAE experience in the same field - Communicates effectively with peers, superiors, customers, and vendors in written and verbal form - Comfortable and productive spending 80-90% of their time on the phone - Ability to block out distractions and listen intently to the...


  • Dubai, United Arab Emirates Trisixnine FZE Full time

    Job Description: Call Center Representative **Working Hours**: 9:00 AM - 6:00 PM (1-hour break) **Workdays**: 5 days a week (2 days off) **Responsibilities**: - Handle inbound and outbound calls. - Assist customers with inquiries and issues. - Convert provided leads into successful outcomes. - Update customer information in the system. **Benefits**: -...


  • Dubai, United Arab Emirates NOREL MEDICAL CENTER Full time

    **WE'RE HIRING - URGENT VACANCY!** Customer Service Representative / Call center Customer service representative is responsible for providing excellent service to customer through phone calls and WhatsApp inquiry. The individual must possess strong communication skills, patience and professionalism. **Requirements**: - Arabic Speaker - Medical call...


  • Dubai, United Arab Emirates Rosmetic Medical Center Full time

    Rosmetic Medical Center is looking for a **female customer service/call center** representative to be based in Dubai. Previous experience in similar role is important. You will be providing customer services to our patients, making calls and managing the patient schedule. Knowledge of **English **is essential. This job is to make calls to our clients and...


  • Dubai, United Arab Emirates Global Career Heights (GCH) Full time

    Job description Job title: Call Centre Representative - Contact Center Job location: Dubai Job type: Full time, Permanent **Salary**: AED 7K-8K + Benefits Start date: Soon **Responsibilities**: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and...


  • Dubai, United Arab Emirates IBT GLOBAL CALL CENTRE SERVICES LLC Full time

    Should have a strong communication skills - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering to all company policies...


  • Dubai, United Arab Emirates Akkad Full time

    Urgent Hiring Call Center Sale Representative (Female Only) **Requirements**: Should must have experience of Call Center position for at least 1 year Should must be proficient in using MS Office and basic computer skill Education: Should must be a graduate **Salary**: 2500-4000 plus commission on every new booking depending on experties and...


  • Dubai, United Arab Emirates GTS Corporate Full time

    GTS is Hiring !! Call Center Representative Role: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they...