Room Service Order Taker

7 hours ago


Dubai, United Arab Emirates RIXOS Full time

**Room Service Order Taker**

Rixos Preimum Dubai is looking for guest-oriented and responsible Room Service Order Taker.

**What is in it for you**:

- Attractive Benefits, Accommodation, Medical Insurance and Duty meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

**What you will be doing**:

- Receiving food and beverage orders from guest via phone calls, or other electronic means.
- Offering additional food and beverage items with a purpose of upselling
- Checking with guest on a food allergy presence
- Coordinating with Room Service Waiters and Chefs about guest orders
- Assuring the guest order delivered on time without delays

**Your experience and skills include**:

- Prior work experience in a similar field is preferred.
- Knowledge of Telephone etiquette
- The ability to handle guest complaints in a professional and calm manner.
- Excellent written and verbal communication skills.
- Analytical thinking, and excellent attention to detail.
- Superb time management skills and the ability to coordinate team activities.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

- Do what you love, care for the world, dare to challenge the status quo
- **#BELIMITLESS



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