Technical Architect Salesforce

4 weeks ago

Dubai, United Arab Emirates Horizontal Digital Full time

**Technical Architect Salesforce**

**This position is active for our Jaipur and Vadodara locations.**

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.

**We use these values to fuel superior results**:
**Lock arms**

We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

**Show hustle**

We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.

**Embrace change**

From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.

**Elevate empathy**

We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability**.**

**Never settle**

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

But enough about us. Let’s talk about you.

A successful Salesforce Technical Architect would have strong experience in designing transformational Salesforce business solutions and managing customers to meet their strategic business and technical requirements.

**What you’ll do**:

- Directly accountable for the conversion of product requirements into an architecture and design that will become the blueprint for the solution being created.
- Work as part of an agile product the development team responsible for the timely execution of assigned tasks, and leverage experience to promote process improvement.
- Lead conceptual and technical solution design for assigned features improvements to meet business requirements while ensuring compliance with established architectural principles, standards, and processes.
- Lead the implementation with responsibility for the delivery of the architecture designs and solution strategy
- Use deep business knowledge of Salesforce products to drive solution architecture and analysis engagement for major initiatives
- Work closely with the Salesforce Tech Lead and the Salesforce team to set the high-level technology strategy, design and delegation of tasks.
- Develop technical artefacts that will support both the development and quality assurance teams of our customers and partners.
- Monitor and approve configuration, solution architecture, development and quality assurance aspects of the features.
- Mentor other Salesforce team members on the solutions designed for the client and the implementation effort. Listen to feedback to evolve the presentation of needs and expectations.
- Stay up-to-date on Salesforce’s latest offerings and explore beta/pilot functionality if relevant for client purposes.

**Who you are**:

- You have a strong ability to support the creation of innovative digital transformation strategy and to help deliver and implement an operational solution that is customer centric
- You are a technology enthusiast and can support a program’s diagnostics surrounding complex business/technical challenges to implement innovative digital solutions with latest technologies.
- You are passionate for SFDC technology and are driven to keep up to date with the latest functionality.
- You are flexible with the ability to handle multiple demands, shifting priorities and rapid change. Ambiguity is not something that scares you.
- You are recognized as trusted, empathetic and accountable in relationships with clients, colleagues, vendors, and other industry professionals.
- You are optimistic and demonstrate a positive mental attitude. You persist in seeking goals and operate from a commitment to success rather than fear of failure.

**What you bring**:

- Education - B.S. or BA or work Equiv.
- 8+ years of consulting experience on high tech platforms, preferably with a minimum of 5 years on the Salesforce platform
- Demonstrated track record of major solution architecture contributions in a large enterprise
- Strong background in leading large web-based systems, or complete software product lifecycle exposure
- Ability to lead technical design sessions, determine deliverables, and form them into client-ready documentation
- Technical Architect experience on implementation projects using Agile and Iterative approach
- Understanding of key SFDC architectural concepts and how they influence the design
- Applied knowledge of SFDC and CRM processes including Sales, Services, Marketing and Community Clouds functions.
- Acti

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