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Assistant Manager

2 months ago

Dubai, United Arab Emirates Emirates Islamic Full time

The primary purpose of this unit is to

To ensure that the desired objectives of the Personal Finance business are met the target revenue acquisition cost numbers by Launching new products initiatives and propositions

Regular process enhancement to ensure that customers get best in class experience

Brief Description:
See below

Detailed Description:
The job holder is expected to collaborate closely with the product management team in the design development and implementation of various projects that will help optimize product client experience and boost acquisition such as channel optimization training and customer journey

Administer tactical programs campaigns boosters of the assigned product line and assist in the development of overall plans and programs

The applicant will be responsible for driving the creation of integrated strategies across customer segments products andor portfolios as well as the execution of personal finance initiatives In addition the applicant is expected to regularly monitor performance and give meaningful and timely recommendations on Policy Process Product Features and so on to meet business objectives Moreover assist the Product Manager Head of Personal Finance products Portfolio on different projects tasks as and when needed create and monitor MIS reports related to performance of channels

Job Requirements:
Job Responsibilities

1 Support the Product Management Team in achieving the financial goals that includes portfolio acquisition and revenue

2 Identify and implement new initiatives to achieve the financial target

3 Execute programs campaigns and boosters in collaborating with relevant teams to achieve substantial product growth

4 Analyze update pricing and fee related actions to ensure competitive market advantage

5 Enhance product process to ensure customer satisfaction target are met

6 Develop products initiatives and ensure compliance with regulations and Shariaa

7 Support sourcing channels with queries on product pricing and process

8 Develop Maintain Circulate regular and ad hock MISReports

9 Prepare FAQs and training material for the use of learning and development

10 Provide necessary training to sourcing channels on existing new products and promotions

11 Explore new product propositions

12 Design market researchprojects to assess customer attitudes to the current product offerings and newproposed product launches

13 Track Report Sales performance across all channels

14 Process improvement across the customer life cycle to drive customer satisfaction scores for the business

15 Support Product Technology Initiatives

16 Assist with management of retention function outbound telesales team

Additional Details:
Minimum Requirements

1 Age 2532

2 Bachelors degree in business commerce marketing

3 Minimum of 5 years of diverse experience in any retail assets product management

4 Excellent financial analytics product management with process engineering skills

5 Excel Macros Excel Functions

6 SQL or SAS is added advantagepreferable

7 Excellent financial analytics product management skills

8 Adequate knowledge of local Islamic regulations and requirementspreferable

**Qualifications**

AS Mentioned in the JD

**Primary Location***: United Arab Emirates-Dubai-Eib Head Office, Dubai

**Job***: Portfolio Management

**Organization***: Retail Products

**Schedule***: Regular

**Shift***: Standard

**Job Type***: Full-time

Day Job

**Job Posting***: Feb 22, 2023, 5:45:47 AM

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