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IT Support
2 weeks ago
Provide first-level support for troubleshooting and resolving IT infrastructure issues, including but not limited to hardware, software, networking, and server problems at various locations and stores in the U.A.E.
- Respond to IT support tickets and inquiries in a timely manner, escalating issues to Level 2 or Level 3 support as needed.
- Attend technical problems related to point-of-sale (POS) systems and managing counter related peripherals such as thermal printer, scanners, Anti-theft Tag de activator. etc.
- Install, configure, and maintain hardware and software components, including servers, workstations, printers, and networking devices.
- Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure the security and reliability of IT systems.
- Assist with IT projects, such as system upgrades, migrations, and deployments, as directed by senior team members or IT management.
- Attend CCTV related issues and escalate if any assistance required.
- Attend weighing scale issues such as bar code, price change and network issues
- Responsible for IT stocks and manage IT inventory
- Responsible for Telephone, internet connections and coordinate with ISP to solve the issues
- Attend Wi-Fi related issues and make sure restaurants TABs are working smoothly
- Minimum 1 to 2 years of experience in handling IT infrastructure support in Retail Industry.
- **Must have UAE driving license.**:
- Train the outlet staffs to ensure 100 % uptime.
Pay: AED3,000.00 - AED4,000.00 per month
Application Deadline: 23/05/2024
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