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Insurance Coordinator

4 months ago

Dubai, United Arab Emirates Innogenz Home Health Care Center Full time

An insurance coordinator plays a crucial role in facilitating communication and transactions between clients, insurance companies, and internal departments within an organization. The job description typically includes the following responsibilities:

- **Client Communication**: Act as a liaison between clients and insurance providers, addressing inquiries, providing information about policies, and assisting with claims processes.
- **Policy Management**: Assist clients in selecting appropriate insurance coverage based on their needs and budget, as well as managing policy renewals and updates.
- **Claims Processing**: Guide clients through the claims process, including documenting incidents, submitting claims to insurance companies, and following up on claim status.
- **Documentation and Record Keeping**: Maintain accurate records of client policies, claims, payments, and other relevant information, ensuring compliance with regulatory requirements.
- **Billing and Payments**: Handle billing inquiries, process premium payments, and reconcile discrepancies to ensure timely and accurate financial transactions.
- **Problem Solving**: Address client concerns or issues related to insurance coverage, claims, or billing, and work to resolve them effectively and efficiently.
- **Coordination with Internal Departments**: Collaborate with other departments such as finance, sales, and customer service to ensure seamless communication and coordination regarding insurance-related matters.
- **Stay Updated on Industry Trends**: Keep abreast of changes in insurance regulations, industry trends, and product offerings to provide clients with up-to-date information and recommendations.
- **Compliance**: Ensure compliance with all relevant laws, regulations, and company policies governing insurance practices and client interactions.

Overall, the insurance coordinator plays a critical role in supporting clients throughout their insurance journey, from initial policy selection to claims processing and ongoing support, while also ensuring compliance and efficiency within the organization.

**Job Types**: Full-time, Permanent, Contract

Pay: AED3,000.00 - AED5,000.00 per month

Application Deadline: 30/05/2024