Ra UAEn Shopping Experience Team Leader

3 months ago


Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**

Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. Ensure customers are satisfied, drive a standard IKEA shopping method that helps safeguard the IKEA mechanical sales process and support the self-serve concept. Motivate and inspire the department team using knowledge of the IKEA product range and services, the local market and IKEA customers.

**What you will do**
- Ensure Customer guidance is in place to ensure an easy customer flow
- Ensure the waiting time and queuing policy are maintained as per benchmark
- Support the co-workers when they cannot resolve customer’s complaints, dealing positively and quickly with the issues raised by our customers
- Fulfil daily tasks and monthly KPI’s, required by group leader.
- Coach other co-workers, support their training paths, probation periods and to coach the team members on some key responsibilities according to the task list.
- ensure that all co-workers are aware of our targets sales, services and EBP’s
- Find for more effective ways of working in order reduce costs
- Ensure that all department SOP are shared with the co-workers
- Receive, count and sign off for cash float for the day form the Accounts Department.
- Ensure that the cash and coins are organized properly as per their denomination in the till.
- Prepare reconciliation document at the end of the business day accounting for all transaction. Manage identified errors and ensure they are rectified.
- Collaborate with Finance to get the control on discrepancy and investigate discrepancies.
- Ensure that there is the right number of co-workers in the right place at the right time to run the store department successfully
- Ensures that the co-workers are trained in their job and can give the right information’s to our customers
- Ensure that the co-worker is providing an excellent customer service and acknowledge the customers

**Required Skills to be successful**
- Good communication skills

**What equips you for the role**
- 1- 2 years’ experience in Retail
- High school diploma or equivalent
- Excellent people skills

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference



  • Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Team Leader

    3 months ago


    Dubai, United Arab Emirates Hadero Coffee Shop LLC Full time

    **Job description** Looking for a Team Leader, with 2-3 years of experience being a Barista and a Team Leader. Has expertise in Coffee and Customer Service. Can manage a small Cafe Shop. Can join immediately.

  • Team Leader

    4 months ago


    Dubai, United Arab Emirates Hadero Coffee Shop LLC Full time

    **Job description** Looking for a Team Leader, with 2-3 years of experience being a Barista and a Team Leader. Has expertise in Coffee and Customer Service. Can manage a small Cafe Shop. Excellent in Computer Skills. With Strong Personality. Can join immediately.


  • Dubai, United Arab Emirates Talent Pal Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Sales Team Leader

    4 months ago


    Dubai, United Arab Emirates vivo Middle East Full time

    **JOB DESCRIPTION - SALES TEAM LEADER** vivo Smartphone Job Title**:IR SALES TEAM LEADER** Location: UAE Industry: Mobility Job Overview: We are seeking a dynamic and experienced IR Sales Team Leader to join our IR Team in UAE. As an IR Sales Team Leader, you will be responsible for leading shop staff, driving shop sales, and ensuring effective...

  • Design Team Leader

    3 months ago


    Dubai, United Arab Emirates RA Aluminum Full time

    Responsibilities for design team lead - Lead the design and verification of complex projects from specification to production - Manage a team of 5 - 8 Engineers ( Aluminum, joinery, steel ) - Drive design reviews and promote lessons learned culture to ensure continuous learning of team members - Develop and coach team members on technical and business skills...

  • Team Leader

    4 months ago


    Dubai, United Arab Emirates Hadero Coffee Shop LLC Full time

    **Job description** Looking for a Team Leader, with 2-3 years of experience handling F&B Operations. Has expertise in Coffee and Customer Service. Can manage a small Coffee Shop. Excellent in Computer Skills. With Strong Personality. Can join immediately.

  • Team Leader

    3 months ago


    Dubai, United Arab Emirates Team Authentic Commercial Brokers LLC Full time

    **Hiring Team Leader** We are looking for a high-performing Team Leader for CREDIT CARDS to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans. Ability to hire, manage and train competitive sales team to...

  • Team Leader

    1 week ago


    Dubai, United Arab Emirates Team Authentic Commercial Brokers LLC Full time

    **Hiring Team Leader** We are looking for a high-performing Team Leader for CREDIT CARDS to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans. Ability to hire, manage and train competitive sales team to...

  • Ra UAEn Planner

    3 months ago


    Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Showroom Team Leader

    1 month ago


    Dubai, United Arab Emirates OC Home Furniture Full time

    **We are looking for the Showroom Team Leader position for our Showroom in Dubai** **Store Operations** - Effectively execute store operating routines. - Execute the opening and closing routines of the showroom as per the procedure. - Achieve the sales turnover & gross margin as per the requirements. - Ensuring the best customer service standards in the...

  • Store Team Leader

    3 months ago


    Dubai, United Arab Emirates Thrift for Good Full time

    Full Time Team Leaders We are looking to hire Team Leaders to assist with the daily operations of our retail business, a larger part of this role will be leading our team of dedicated volunteers in many tasks needed to help us be successful in raising funds to support our projects. Job Role/ Responsibilities: Excellent English and communication...


  • Dubai, Dubai, United Arab Emirates Al-Futtaim Health Full time

    Job DescriptionJob Title: UAEN Retail Sales RepresentativeJob Summary:We are seeking a highly motivated and results-driven UAEN Retail Sales Representative to join our team at Al-Futtaim Health. As a UAEN Retail Sales Representative, you will be responsible for providing exceptional customer service, driving sales growth, and building strong relationships...

  • Team Leader

    3 days ago


    Dubai, Dubai, United Arab Emirates Sharaf DG LLC Full time

    Job SummaryWe are seeking a highly motivated and experienced Team Leader to join our team at Sharaf DG LLC. As a Team Leader, you will be responsible for promoting and selling Etisalat plans tailored to businesses, institutions, government entities, and Emirati customers.Key ResponsibilitiesProvide detailed information about plan features, benefits, and...


  • Dubai, United Arab Emirates Al-Futtaim Full time

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

  • Team Leader

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Sharaf DG LLC Full time

    Job SummaryWe are seeking a highly motivated and experienced Team Leader to join our team at Sharaf DG LLC. As a Team Leader, you will be responsible for promoting and selling our business plans to various types of businesses, institutions, and government entities. You will also be responsible for providing detailed information about our plans, features,...

  • Showroom Team Leader

    4 months ago


    Dubai, United Arab Emirates OC Home Furniture Full time

    **We are looking for the Showroom Team Leader position for our Retail Industry in Oman** - **Salary Dhs. 500 Omani Riyals + Incentives and Other Benefits**_ **Store Operations** - Effectively execute store operating routines. - Execute the opening and closing routines of the showroom as per the procedure. - Achieve the sales turnover & gross margin as per...


  • Dubai, United Arab Emirates RA International Full time

    The Role **Requirements**: Minimum of 5 years of Proven work experience as an HR Onboarding Administrator. Hands-on experience with Human Resources Information Systems (HRIS). Solid communication skills (verbal and written) University Qualifications: HR Degree Language Fluency: English Current Location: Dubai About the company RA International is a major...


  • Dubai, United Arab Emirates Sunreef Yachts Full time

    Sunreef Yachts, a world leader in the production of luxury catamarans, is looking for an experienced and dedicated CNC and Robotics Team Leader. If you are passionate about modern technologies, skilled in team management, proficient in operating CNC machines and Power mill software, we invite you to apply! Key Responsibilities: Duties may include and are...

  • Logistics Officer

    4 months ago


    Dubai, United Arab Emirates RA International Full time

    The Role **Requirements**: **Qualifications**: Degree in logistics, supply chain management, business administration, or a related field. experience in logistics operations, with at least 5 years of experience in a similar role. knowledge of logistics principles, practices, and regulations. of logistics software and ERP to prioritize tasks and manage...