Agent Development/sales Executive

6 days ago


Dubai Silicon Oasis, United Arab Emirates Light House Technology Full time

Full Job Description Job Title:
Gender: Female/Male

ROLS & RESPONSIBILITY

1. Taking inbound calls and responding to customer inquiries and complaints.

2. Researching required information using available resources.

3. Handling and resolving customer complaints regarding customer service problems.

4. Providing customers with the organization’s service information.

6. Identifying & escalating priority issues and reporting to the high-level management.

7. Following up complicated customer calls when required.

8. Completing call notes and call reports as necessary and updating them into system.

09. Able to react effectively and calmly to customers at times of emergencies.

10. Able to maintain customer confidentiality.

**Job Types**: Full-time, Permanent

**Salary**: AED3500.00 - AED5,500.00 per month

**Salary**: AED3,500.00 - AED5,500.00 per month

Ability to commute/relocate:

- Dubai Silicon Oasis: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

**Language**:

- HINDI (preferred)



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