Community Manager Team Lead

3 weeks ago


Dubai, United Arab Emirates Adecco Full time

**Community Manager Team Lead**

Find your next role with Adecco We are the world's leading workforce solutions company, offering Flexible Placement, Permanent Placement, Executive Search, Emiratisation, Outsourcing and Volume Hiring Services Across All Sectors.

Adecco is hiring for leading client in UAE

Job Title: Community Manager Team Lead

Job Location : Dubai / Fujairah / RAK

Job type: 12 months

This role will also be part of the our client’s Digital Marketing squad. She/He will work closely with the

marketing team, be in the same squad with different digital teams, manage a common agenda, work

towards the same goal and will be a bridge between Community Managers and the stakeholders. As the Community Management Team Lead, we expect you to be well-versed in the latest digital technologies and social media trends. Your excellent communication skills should enable you to express our company's values creatively and effectively.

Ultimately, your role will involve managing our social media presence and ensuring that it drives high customer engagement and create talkatively.

RESPONSIBILITIES
- Act as main point of contact for digital team, meet with Marketing teams, take briefs, prepare and present presentations, and manage the social media part of digital campaigns.
- Manage the Community team. Responsible for the team's performance and KPIs.
- Orchestrate the Community Team, splitting the workloads correctly, and observe the output quality.
- Guide the team to add value to the overall company's business.
- Manage social media accounts of the category of Brand’s market in the Arabic region.
- Be agile about following the agenda and trends, generating ideas, and taking action when necessary.
- Search, provide, and train the best solutions/new technologies /tools/ innovations as per expectations.
- Manage relationships with stakeholders such as marketing teams, digital teams, 3rd party agencies.
- Prepare regular (monthly/annually/ad-hoc) reports.
- Be a part of the crisis team in crisis management time.
- Provide quantitative and qualitative analysis and insights to key stakeholders.
- Control and validate the social media knowledge base for all brands.
- Provide quick data to inform the key stakeholders about business strategy, marketing and brand strategies, digital marketing content and strategy, communications, and new product development.
- Provide clear communication between all internal and external stakeholders.
- Be a main partner of community market lead for digitalization projects (Chatbots, Whatsapp Business Accounts, etc.)
- Support community Market Lead in global community strategy projects.
- Perform other job-related responsibilities as assigned by the direct manager.

About Adecco:
The Adecco Group is the world’s leading talent advisory and solutions company. We proudly make a difference in the working lives of 3.5 million people every year. With a presence in more than 60 countries. very year, our 30,000 colleagues worldwide enable millions of people to succeed in the world of work, and support more than 100,000 organizations with their human capital needs.



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