Program Manager, Customer Service Delivery

**Duties And Responsibilities**: - Maintaining positive relationships with customers. - Identifying customer needs and overseeing service delivery within the business context. - Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. - Managing finances and budgets. - Determining ways to...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

**DUTIES AND RESPONSIBILITIES** - Partner with other supervisors, Client Managers, and Implementation to coordinate solutions for client issues and questions - Supervises and provides leadership to the furniture service, furniture delivery, and furniture administration teams including hiring, training, coordinating work assignments, employee development, and...

**We are currently seeking a Service Delivery Assistant Manager to lead Company. **Assist in the development and implementation of service delivery policies, systems, processes and procedures covering all relevant business functions e.g. Quality, HSE etc. so that all business requirements are fulfilled while delivering quality services to customers in line...

**Job Description Summary**: Middle East Service Delivery Manager is responsible for the definition, establishment and execution of the service delivery strategy and providing service delivery leadership across Middle East. Service Delivery Manager's goal is to ensure customer satisfaction, problem resolution, revenue generation, process improvement,...

Motor Bike Drivers will be responsible to ensure customers’ deliveries are delivered within the timeframes provided, to the correct address, and delivered in a safe and secure manner. You will ensure the highest levels of customer service to the end user. Duties & Responsibilities Include: - Ensure that items are properly stacked and secured inside the...

Motor Bike Drivers will be responsible to ensure customers’ deliveries are delivered within the timeframes provided, to the correct address, and delivered in a safe and secure manner. You will ensure the highest levels of customer service to the end user. Duties & Responsibilities Include: - Ensure that items are properly stacked and secured inside the...

We knock dellivery service are hiring 50+ bike riders for our direct contract in Noon and careem. Requirement - Valid bike driving license and proven track record - customer focused attitude with the ability to handle customer. - previous experience in delivery or bike riding roles is a plus. **Benefits**: - opportunity for growth and advancement -...

Motor Bike Drivers will be responsible to ensure customers’ deliveries are delivered within the timeframes provided, to the correct address, and delivered in a safe and secure manner. You will ensure the highest levels of customer service to the end user. Duties & Responsibilities Include: - Ensure that items are properly stacked and secured inside the...

Bachelor's degree - Experience in program or project management - Experience building processes, project management, and schedules - 4+ years experience in program management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership -...

**Bike Drivers Requirements**: - **1 year Experiences in UAE**: - **Familiar with Dubai Areas**: - **Valid Bike Driving License**: - **Own Visa**: - **Ready to join immediately**: - Proven experience working as a bike courier. - Sound knowledge of road safety regulations. - The ability to work well under pressure. - The ability to use GPS devices. -...

Manager, Customer Success - Service Delivery **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

3+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Strong verbal and written communication skills - Sound business judgment, confirmed ability to influence others, and a...

* Own Car (Any) - Own Visa (6 Months Validity) - Original Passport (6 Months Validity) - Emirates ID (6 Months Validity) - Labour Card (6 Months Validity) - Driving License (6 Months Validity) - NOC **JOB DETAILS** - 10 AED / Order - 8 - 10 KM Area - 11 Hours duty (You can work more) - 26 Days (You can work more) - Sim by the company - Fuel by...

Delivery Leader, CSS Service Management, Customer Success Services - MEA region -230001IB **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **Scope**: - Owns and manages the P&L for the Customer Success Services for Middle east and Africa. - Leads and manages the CSS MEA TAM organisation...

**DELIVERY DRIVERS FOR COURIER** - Own Car (Any) - Own Visa (6 Months Validity) - Original Passport (6 Months Validity) - Emirates ID (6 Months Validity) - Labour Card (6 Months Validity) - Driving License (6 Months Validity) - NOC **JOB DETAILS** - 5 AED / Order - 40 - 50 Shipments per day - 9 Hours Duty - 26 Days - Sim & Fuel by you **WAREHOUSE** - DIP,...

**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

Long Description: **WHO WE ARE** AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified...

Job Purpose: dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience. As a **Service Delivery Manager (UAE National) **, you will provide...