Sales Coordinator Order Management

2 weeks ago


UAE, United Arab Emirates MAN Energy Solutions Full time

**What you should know about us**:
MAN Energy Solutions enables it customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow's challenges within the marine, energy and industrial sectors, we improve efficiency and performance at a systematic level. Leading the way in advanced engineering for more than 250 years, we provide a unique portfolio of technologies. Headquartered in Germany, MAN Energy Solutions employs some 15,000 people at over 120 sites globally. Our after sales brand, MAN PrimeServ offers a vast network of service centers to our customers all over the world.

**We can offer you the following tasks**:
Sales Coordinator is responsible for managing and improving information flow from customer enquiry to final customer payment. The job holder will be assigned to handle mainly the customer orders and to finalize it on time to ensure accurate invoicing and cash flow. This individual will act as the interface to our customers, suppliers on assigned projects.

**As **Sales Coordinator** you**:

- Verifies customer information as per company guideline.
- Places sales quotations for workshop and onboard service jobs by adhere to all MAN compliance guidelines.
- Receives and respond to customer queries.
- Prepares sales orders and cost collection to expedite invoicing.
- Make sure issuance of purchase orders to subcontractors.
- Checks, books of job related travel expenses.
- Coordinates with customers and agents for collection and delivery of reconditioned/overhauled items.
- Sends out inspections and service reports on time.
- Keep close track on WIP (Work In Progress) project codes.
- Reviews orders for completeness according to reporting procedures and coordinate on incomplete orders to complete for further processing.
- Ensures proper documentation on each project.
- Own the coordination and follow-up for frequent ad hoc data requests from Suppliers/ Customers.
- Escalates and / or resolve internal issues; track and measure recurring themes for issues.
- Identifies / implements department operational efficiencies.
- Performs other duties as assigned.

**You can help us with these qualifications**:

- Very good oral and written communication skills in English
- University degree or equivalent experience (with mechanical/ technical knowledge would be advantageous)
- Excellent verbal/written communication skills, command of the English language.
- Ability to work independently, cross-functional and with multi-location team
- Proficient in SAP Business One
- Proficient in CRM / PrimeShop/MyplaceUsage
- Good ability to accurately convey technical data and information into written reports.
- Excellent computer literacy (Word, Excel, MS-Project etc.)

**That is important to us**:


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