Technical Writer

4 months ago

Abu Dhabi, United Arab Emirates Injazat Full time

Overview:
As a Technical Writer on our team, you possess exceptional writing skills, working independently in a fast-paced environment. To be successful, you have a good understanding of the software development process and the technical expertise to learn and write about complex software, including the ability to interview Subject Matter Experts and write the documentation independently. You understand the difference between writing documentation for an audience of end users or administrators, and have experience working with a variety of documentation styles and techniques.

**The opportunity**

Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and managed services expertise to enable national-scale program deployments across industries.

**Responsibilities**:
**Your key responsibilities**
- Analyzing and evaluating information needs for projects and help define content requirements.
- Create high-quality documentation about Core42 products and solutions, including User Manuals, Release Notes, Getting Started Guides, Knowledge Base, and other publications for both end users and internal teams.
- Meticulous reviewing and editing your own work as well as performing peer
- reviews for other members of the team.
- Assist senior staff to identify tasks and responsibilities.
- Provide detailed, consistently authoring accurate content compliant with department and company standards.
- Collaborate and also an individual contributor who relies on professional discretion to achieve goals.
- Conduct technical reviews with the engineering and product management teams.
- Research topics to be documented based on information from a variety of credible sources.
- Analyse customer feedback to drive content, process, delivery, or accessibility improvement.
- Review, assign, and resolve defects and enhancements in defect tracking tools.
- Transform ambiguity into clarity.

Qualifications:
**Skills and atributes to success**
- 5-7 years of experience writing technical documentation.
- Bachelor's degree preferably in technical writing, computer science or a related technical field.
- Mastery of authoring tools, such as MadCap Flare, Adobe FrameMaker, MS Word.
- Experience in planning, researching, writing, and editing user-friendly documents.
- Ability to deliver quality documentation under tight deadlines with changing product requirements.
- Enjoy collaborating in a multicultural and diverse environment that expands to include various geographic locations.
- You have stellar communication skills, effectively expressing yourself and gathering information in a clear and consistent manner.

**What we look for**

If you are a performance-driven, inquisitive mind with the agility to adapt to ambiguity, you will fit right in. You should be eager to explore opportunities to build meaningful collaborations with stakeholders and aspire to create unique customer-centric solutions. Bias for action and a passion to conquer new frontiers in the AI space is at the heart of the Core42 community.

**What working at Core42 offers**

**Culture**: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.

**Career**: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.

**Work-Life**: A hybrid work policy to strike the perfect balance between office and home.

**Rewards**: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

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