Marketing and Operations Coordinator
5 days ago
The Role
We are looking for an outgoing and highly organized Marketing & Operations Coordinator to assist with the management of daily business activities and administrative tasks. Responsibilities include enhancing overall marketing process, technology, and workflow as well as assisting with day-to-day operations, and liaising with clients and therapists. This role involves direct interaction with customers in person, through phone conversations, or online and therefore requires impeccable customer management skills, excellent product/service knowledge, and overall positive demeanour. To be successful as a Marketing & Operations Coordinator, you should be able to resolve problematic situations efficiently and have excellent communication and organizational skills. Ultimately, an outstanding Marketing & Operations Coordinator should be able to ensure the smooth daily operations of a business. Marketing & Operations Coordinator Responsibilities - Manage all social media accounts of the company (Instagram, Facebook, Mailchimp, LinkedIn, WhatsApp) - Ensure that all marketing efforts serve immediate and long-term business goals. - Assist with video editing and setting up for a live on Facebook and Instagram. - Develop and maintain marketing material such as flyers and brochures on Canva. - Conduct market research and remain updated with marketing trends and local industry-specific trends. - Oversee and assist with daily operational activities including performing administrative tasks such as greeting clients, scheduling and tracking appointments, answering phones, collecting payments, managing office supplies and equipment, etc. - Manage internal and external stakeholder relations. - Identify and address operational problems and inefficiencies, report these to the management team and suggest solutions.
**Requirements**:
- Experience in office management or an administrative role - Proficiency across all social media platforms and design tools - social media experience preferred - Excellent communication skills both verbal and written - Bilingual preferred - Bachelor's degree preferred - Excellent organizational and time management skills specifically the ability to multitask and prioritize. - Self-starter with strong problem-solving skills. - Computer literacy (Word, Published and Excel) - Excellent client management skills such as active listening, empathy, critical thinking, and dedication - Attention to detail - Friendly and balanced - Willing and able to follow protocols and policies.
About the company
Just Be Wellbeing Centre is a platform that offers a wide variety of alternative healing and self-empowerment activities accessible to all. Designed to connect both passionate professionals & seekers of living holistically. It is a space of co-creation which purpose is to foster a community of people working together towards making this world a connected place, by sharing knowledge and cultivating wisdom with a common goal: being at service to others. Our programs address mind, body and soul work tailored to achieve balance and harmony in all areas of life. We encourage each and every individual to initiate a journey of self-discovery and unleash their unique infinite potential. Just be brings together under one roof a diversified and devoted team of certified professionals with the experience and expertise to meet your specific needs and guide you through the process of growth and self-actualisation.
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