Salon Manager
5 months ago
**About Us**:
Nails LAB is a renowned beauty salon and spa located in Dubai, dedicated to providing exceptional nail, beauty, and wellness services to our valued clients. We take pride in offering a premium salon experience, and we are committed to maintaining the highest standards of quality and customer satisfaction.
We are seeking a highly motivated and experienced Salon Manager to join our team and oversee the day-to-day operations of our salon. The Salon Manager will play a crucial role in ensuring the smooth and efficient functioning of our salon, delivering exceptional customer service, and leading a team of talented professionals.
**Key Responsibilities**:
- **Team Leadership**:
- Supervise, train, and motivate salon staff, including nail technicians, estheticians, and front desk personnel.
- Create a positive and productive work environment, fostering teamwork and collaboration.
- Conduct regular staff meetings to communicate salon goals, policies, and procedures.
- **Recruitment**:
- Searching for required staff through recruitment websites, agencies, social media
- Interviewing staff
- **Customer Service**:
- Ensure exceptional customer service is consistently provided to all clients.
- Address and resolve customer complaints or concerns promptly and professionally.
- Monitor client feedback and implement improvements as needed to enhance the client experience.
- **Operations Management**:
- Oversee salon operations, including appointment scheduling, inventory management, and daily procedures.
- Maintain a clean and organized salon environment, ensuring compliance with hygiene and safety standards.
- Manage salon budgets and expenses effectively.
- **Marketing and Promotions**:
- Collaborate with the marketing team to plan and execute marketing campaigns and promotions.
- Work on building and retaining a loyal customer base through various marketing strategies.
- Attending trade shows, industry events to stay up to date with the trends
- Organizing and executing content photo/video shoots
- Organizing and executing marketing events
- Managing social media in line with the content plan
- **Financial Management**:
- Monitor and analyze financial performance, including revenue, expenses, and profitability.
- Develop strategies to increase revenue and maximize profitability.
- **Inventory Control**:
- Manage salon inventory, including products, supplies, and equipment.
- Ensure that inventory levels are maintained, and orders are placed as needed.
**Qualifications**:
- Proven experience in salon or spa management, with a strong understanding of beauty and wellness services.
- Excellent leadership and communication skills.
- Customer-focused with a passion for providing outstanding service.
- Strong organizational and multitasking abilities.
- Knowledge of salon software and scheduling systems is a plus.
- Familiarity with the Dubai beauty and wellness industry is an advantage.
- **Benefits**:
- Competitive salary package
- Performance bonuses
- Salon services discount
We look forward to welcoming a dedicated Salon Manager who shares our commitment to excellence and client satisfaction.
- **5/2 Schedule**:
- **Working Hours**: 9:30 AM - 6:00 PM at the salon location
- **Availability**: The Salon Manager should be available over the phone and be on top of salon operations during **and outside** of regular hours as needed.
**Salary**: Up to AED20,000.00 per month
**Language**:
- Russian (required)
- English (required)
Ability to Commute:
- Dubai (required)
Ability to Relocate:
- Dubai: Relocate before starting work (required)
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