Ladies Salon Manager

2 weeks ago


Dubai, United Arab Emirates Ladies Salon, Marina, Dubai Full time

**Job title**: Ladies Salon Manager, Dubai

**Responsibilities**:

- Ensure day-to-day salon and reception operations run smoothly. Receive and manage client bookings using the salon software, phone calls, whatsapp messages, Instagram messages etc.
- Provide exceptional customer service by addressing client queries on services, pricing etc; resolve issues, and ensure client satisfaction.
- Gather feedback from clients and make sure they have a pleasant experience in our salon.
- Recommend seasonal promotions and discount packages as applicable to increase our clientele.
- Facilitate recruitment and onboarding of new staff. Supervise salon staff, including hairstylists, beauticians, and massage therapists.
- Create staff schedules, assign duties, and monitor performance to ensure productivity and adherence to salon standards. Resolve staff conflicts if any.
- Develop and implement marketing strategies to attract new clients and retain existing ones. Proactively create social media (such as Instagram) content in the form of posts and stories to further enhance salon’s social media presence and client engagement.
- Oversee inventory management, including ordering salon supplies and maintaining stock levels as required.
- Monitor financial performance, prepare budgets, and implement cost-control measures to maximize profitability. Prepare weekly and monthly revenue, salary and other costs reports.
- Ensure compliance with health, safety, and sanitation regulations.
- Organize and participate in occasional social events for the salon staff.

**Requirements**:
The following skill set is required to excel in this role:

- Proven experience as a salon manager or similar role in the beauty industry.
- Excellent leadership, communication, and interpersonal skills is an absolute essential.
- Strong organizational and time-management abilities.
- Good knowledge of salon equipment, products, and techniques.
- Bachelor's degree in business administration, hospitality management, or a related field (preferred).
- Fluency in English is a must; knowledge of Arabic or any other language is a plus.

**Benefits**:

- Very competitive compensation
- Potential to earn performance bonuses
- Health insurance
- Staff social events
- Ongoing training and professional development opportunities
- Opportunities to grow within the company for the right individual

**Job Type**: Full-time

Pay: Starting from AED4,000 per month (based on experience)

Reliably commute or planning to relocate to Dubai before starting work (required)

**Experience: Ladies Salon Manager 2 years (required)**

Pay: From AED4,000.00 per month

**Experience**:

- Ladies salon manager: 2 years (required)



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