Technical Consultant

3 weeks ago

Dubai, United Arab Emirates ESRI, Inc. Full time

Overview:
Technical Consultants in Esri’s Professional Services Division play a crucial role in the innovation and implementation of our ArcGIS enterprise technology.

As a Technical Consultant, you will have the opportunity to provide vision and leadership while promoting the use of Esri technology to enable customer success. You will impact the development and growth of our technology into new domains by working closely with industry experts throughout the company.

**Responsibilities**:
Technical Consultants at Esri have the opportunity to impact our customers in a variety of industries, including Utilities, Natural Resources, Public Safety, Health, Petroleum and Local/National Government.
- ** Be a thought leader**. Help foster a sense of community among industry leaders. Advise customers regarding innovative solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies.
- ** Understand our customers and know their business**. Be familiar with the mission and operations of our customers including knowledge of common goals and initiatives, procurement cycles, and business processes.
- ** Enable our customers to be successful**. Work closely with customers to identify, design, and certify key GIS workflows for the ArcGIS platform. Provide configuration guidance and best practices to customers and understand how Esri’s technology enables the customer’s stated vision. Collaborate with customer IT organizations to align their technical objectives and business goals with Esri’s technology.
- ** Develop and grow business**. Collaborate with Esri’s practice managers and marketing and sales teams to support business development for technology and implementation patterns with new and existing customers. Identify the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise technology and services by creating outstanding proposals and winning work with strategic customers. Present complex GIS technical demonstrations to various levels of technical and non-technical staff in a diverse range of customer organizations.

**Requirements**:

- 5+ years of experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, server, and online)
- Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
- Demonstrable ability to evaluate and translate a customer’s business goals, objectives, and strategies into technical plans and solutions
- Self-motivated, a proactive problem solver, team-oriented, and creative
- Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills
- Entrepreneurial attitude and willingness to learn; you must thrive in a dynamic cross-functional team environment
- Bachelor’s in Geography, Computer Science, GIS, or a related field

Recommended Qualifications:

- Master’s in Geography, Computer Science, GIS, or a related field
- Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
- Experience with current technology implementation patterns including service-oriented and cloud computing architecture
- Experience in programming and scripting languages
- Connections with industry influencers and thought leaders
- Fluency in speaking and writing Arabic is desirable

The Company:
Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

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