Telecaller/admin

Coordinate with clients and staff members to facilitate daily duties and assignments.
- Make outbound calls to prospective clients to introduce and promote our professional cleaning services.
- Clearly explain our cleaning packages, pricing, and service details to potential customers.
- Actively listen to customer requirements and effectively handle inquiries, providing accurate information.
- Process orders from customers over the phone, recording essential details for scheduling and invoicing.
- Coordinate with our cleaning teams to schedule service appointments based on customer preferences and availability,
- Follow up with customers to confirm appointments and address any concerns or special requests.
- Schedule deployments for drivers and other staff members according to operational requirements.
- Manage petty cash, ensuring accurate documentation and adherence to budgetary guidelines.
- Maintain and update master lists for bank transfers, ensuring accuracy and completeness of information.
- Prepare purchase memos for suppliers, ensuring timely procurement of necessary materials and supplies.
- Arrange purchase and delivery of materials for clients, ensuring adherence to specifications and deadlines.
- Monitor and track expenditures, ensuring compliance with budgetary constraints and financial policies.
- Collaborate with team members to identify areas for process improvement and implement effective solutions.
- Assist in other administrative tasks and projects as assigned by management.