Customer Service Assistant

2 months ago


Al Quoz, United Arab Emirates Thrive Services Full time

We are looking for a CUSTOMER SERVICE ASSISTANT (MEP Call - Outs) for our Company. The requirements are as follows:

- Good communication, listening and customer service skills needed for selling _**MEP Services**_
- Ensure that services are sold to Residential as well as Commercial customers _
- Resolve customer complaints and issues in a timely and professional manner_
- Provide service information and recommendations to customers_
- Collaborate with other departments to ensure customer satisfaction_
- Maintain a customer database and ensure customer satisfaction so as to increase sales for the Company_
- Ability to multitask and provide effective solutions to all our existing and new customers _
- Able to document customer service calls efficiently and with details._
- Knows how to ease conflict and provide appropriate resolutions._
- Develop leads and close deals in a specific time frame so as to maximize sales and increase profits _

**Experience**:

- customer service: 1 year (preferred)


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