Receptionist (Uaen) Only - Noya British School

7 months ago

Abu Dhabi, United Arab Emirates Aldar Academies Full time

**Aldar Education **are currently seeking a **Receptionist - UAE National for Noya British School **to support our growing family of owned and operated schools in Abu Dhabi.

**Minimum Qualifications**:

- High School Certificate/Diploma or Bachelor Degree Certificate.

**Minimum Experience**:

- A minimum of 2 years of experience in a customer focused role in the region
- Experience in the education field is preferred

**Job Specific Knowledge & Skills**:

- Fluent English communication skills, written and oral
- Arabic speaker is preferable
- Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
- Excellent office management skills

**Main duties**:

- Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner
- Greet visitors in a friendly and helpful manner
- Have a strong knowledge of the key information about the Academy
- Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
- Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
- Undertake word-processing and other IT based tasks e.g. database, excel, Internet research
- Produce lists/information/data as required e.g. class lists
- Sort and distribute mail

**Specific Duties**:

- Attend and participate in relevant meetings as required
- Answer, screen and forward incoming phone calls in a friendly and professional manner ( following our standard telephone etiquette/ protocol)
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Assist Admissions team with in-bound and out-bound calls
- Log admissions enquiries into the MIS - data base
- Perform other clerical receptionist duties such as filing, photocopying and printing
- Arrange transportation for visitors when require
- Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
- Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
- Assist with tasks assigned as and when required by the management team.
- Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post
- Perform other duties as requested by direct and dotted line reporting managers/ supervisors.

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