Sales and Operations Planner
4 days ago
**Main responsibilities and tasks**:
- Participate in the implementation and lead the execution of the global sales and operations (S&OP) planning process for Emeraude Group
- Execute all facets of the S&OP process to provide an optimum customer service level and working capital performance as defined by the organization’s business operating plans and strategic objectives
- Coordinate demand forecasting process, incorporate business intelligence and forecast information, manage the resource / load and be a solution maker
- Create and maintain demand forecast models for statistical sales forecasts
- Provide demand planning input and forecast to salesmen for review
- Develop demand forecasts (operational forecasts)
- Interact with sales, customer service and supply chain to understand demand forecast drivers
- Utilize a collaborative and consensus approach by working with sales, customer service and supply chain to obtain and ensure that current and accurate information is used for the forecasts
- Monitor the awards v/s the needs (shipped, booked or sold to be booked, forecast and capacity planning) and follow up on the execution of the planning with CCC and SCD
- Initiate improvement actions when required
- Write S&OP meeting minutes, write the S&OP sum up analysis, communicate key conclusions to stakeholders (sales & Operations) and perform follow-up of actions
- Define and maintain key S&OP KPIs, including S&OP meeting attendance, forecasts accuracy, adherence to S&OP guidance from operations etc.
- Lead the S&OP management reviews including the run of pre-S&OP meetings, prepare all data and metrics for review, identify gaps and scenarios that must be presented, guide final decision making on open items and trade-offs, and prepare escalations for S&OP meetings & executive review where appropriate
- Partner with the supply chain and sales directors of each regions, to ensure the demand process delivers an agreed upon, workable volume forecast (mid and long term); ensure gaps and overlaps are addressed, scenarios are completed and issues appropriately escalated to meet business objectives
- Continuously review the S&OP process to ensure it suits business needs and is up to date with best practices
- Key interfaces: strong partnership to be built with (i) sales directors, (ii) Supply Chain, (iii) Operations
- Drive transformation and implement new development to the planning tools
- Update and alert container shortage, non existing corridors, additional capacity, report and analysis
- Monitor and update backorder deficits and drive recovery plans
- Anticipate and evaluate stock demands based on current and future business functions
- Communicate with Sourcers/Colleagues to provide feedback on their efficiency and suggest methods solutions or improvements wherever required
- Develop new metrics and improve the planning tool, analyze statistical data, and generate forecasting solutions
**Experience**:
- Experience as an S&OP Manager, Senior Demand Planner or Container Terminal Operations & Ship Planner
- Minimum 5 years related Shipping and supply chain management experience including design, implementation and execution of Sales & Operations Planning and related processes (e.g. Allocation planning with a SL, Supply and demand planning,) in a multi-site environment
**Interpersonal skills**:
- Advanced Excel skills
- Demonstrated ability to meet operational goals while also fostering a positive work environment
- Strong interpersonal communication, leadership and coaching skills
- Analytical and planning skills to establish supply requirements
- Advocate for data integrity
- Strong communication skills and collaborative mind-set
- Ability to propose solutions
- Strategic thinking
- A track record of implementing and improving performance
- Knowledge of ERP systems
- Project management
- Knowledge of operational activities in planning, vessel and maritime world
**Qualifications**:
- Master’s degree required with major in a technical field preferred (e.g., industrial engineering, business, etc.)
**Compensation and Benefits**:
- Office timings: 9 am to 6 pm, Monday to Friday
Vacation days: 25 business days
- Medical insurance fully paid by Emeraude
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