Membership Consultant
6 months ago
Job Overview:
As a Membership Consultant, you play a crucial role in our fitness facility, acting as the first point of contact for potential members. Your primary responsibilities include generating leads, booking appointments with our personal trainers, and ensuring that reception duties are performed efficiently. You will be instrumental in attracting and retaining members, contributing to the overall success and growth of our fitness community.
Key Responsibilities:
Lead Generation:
Proactively seek out and engage potential members through various channels, including but not limited to, walk-ins, online inquiries, and referrals.
Implement effective strategies to generate leads and maintain a consistent flow of potential clients.
Appointment Booking:
Build rapport with potential members to understand their fitness goals and needs.
Schedule appointments with our experienced personal trainers, ensuring a seamless experience for both the member and the trainer.
Reception Duties:
Provide exceptional customer service by welcoming and assisting members at the front desk.
Answer inquiries, provide information about our services, and handle administrative tasks as needed.
Membership Consultation:
Conduct thorough consultations with potential members to assess their fitness objectives and recommend suitable membership packages.
Effectively communicate the benefits and value of our services to inspire confidence and trust in our offerings.
Sales and Conversion:
Utilize persuasive communication techniques to convert leads into committed members.
Meet or exceed monthly sales targets to contribute to the overall success of the facility.
Maintain CRM and Reporting:
Keep accurate records of leads, appointments, and membership sales using our Customer Relationship Management (CRM) system.
Provide regular reports on lead generation, appointment bookings, and conversion rates.
Qualifications:
Proven experience in a sales or customer service role, preferably in the fitness or wellness industry.
Strong communication and interpersonal skills, with the ability to build rapport quickly.
Goal-oriented mindset with a demonstrated track record of meeting or exceeding targets.
Proficient in using CRM software and basic administrative tasks.
Passion for health and fitness, and a genuine interest in helping individuals achieve their wellness goals.
**Benefits**:
Competitive compensation package with performance-based incentives.
Opportunities for professional development and growth within the company.
Access to our state-of-the-art fitness facility and services.
If you are a motivated and dynamic individual with a passion for fitness and sales, we invite you to join our team as a Membership Consultant. Together, we'll inspire and empower individuals on their journey to a healthier, happier life.
**Salary**: From AED4,000.00 per month
Ability to commute/relocate:
- Dubai Silicon Oasis: Reliably commute or planning to relocate before starting work (required)
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