Immigration Process Consultant
3 months ago
1. **Case Management**
- **Oversee Client Cases**: Manage a portfolio of immigration cases, ensuring each case progresses smoothly from start to finish.
- **Maintain Records**: Keep detailed records of all client interactions, documentation, and case progress in an organized manner.
2. **Client Support and Communication**
- **Client Consultation**: Serve as the primary point of contact for clients, providing them with regular updates and answering any questions or concerns they may have.
- **Provide Guidance**: Offer clear and accurate guidance on the immigration process, helping clients understand the requirements and steps involved.
- **Coordinate with Clients**: Gather necessary information and documents from clients, ensuring all required materials are complete and accurate.
3. **Documentation and Application Preparation**
4. **Liaison and Coordination**
- **Coordinate with Legal Teams**: Work closely with immigration lawyers and legal teams to ensure that all legal aspects of the case are properly handled.
- **Collaborate with Internal Teams**: Work with other departments, such as HR or compliance, especially in corporate immigration cases, to ensure all aspects of the case are addressed.
5. **Problem Solving and Issue Resolution**
- **Identify Issues**: Proactively identify potential issues or challenges in a client’s case and work to resolve them quickly.
6. **Legal and Regulatory Compliance**
- **Ensure Compliance**: Stay informed about current immigration laws and regulations to ensure all cases comply with legal requirements.
- **Monitor Changes**: Keep up-to-date with any changes in immigration policies and procedures and adjust case management strategies accordingly.
7. **Reporting and Documentation**
- **Prepare Reports**: Generate regular reports on case statuses, outcomes, and any issues that need to be addressed, providing these to senior management or legal teams as required.
- **Document Case Histories**: Maintain thorough documentation of each case, including all communications, decisions, and outcomes.
8. **Client Relationship Management**
- **Build Client Relationships**: Develop strong, trusting relationships with clients by providing exceptional service and support throughout the immigration process.
- **Post-Immigration Support**: Offer continued support to clients after the immigration process is completed, assisting with any post-immigration needs such as visa renewals or adjustments of status.
9. **Training and Development**
- **Mentor Junior Staff**: Provide guidance and training to junior case managers or assistants to ensure a high level of service and compliance within the team.
- **Stay Educated**: Participate in ongoing training and professional development opportunities to keep skills and knowledge current.
**Job Types**: Full-time, Permanent, Contract
Contract length: 24 months
Pay: AED4,000.00 - AED6,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- Process consultant: 1 year (required)
Expected Start Date: 01/09/2024
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